Windows 10: RDS client single mouse clicks produce double clicks for just one user

Greetings,


I have a single Windows 10 user that connects to an application server through RDS and when he interacts with the application it's producing double clicks when single clicking. Using TeamViewer, I connected to his computer remotely, rebooted, logged into the computer using my creds first time, he logged into the RDS session as himself and was able to recreate the issue. His computer was Windows 10 v2004


I completely reset his Windows 10 computer and fully patched it and it happened again on the first try.


Had him connect to another computer through RDP and he was able to reproduce the issue but with far less frequency. he is currently working in this manner. Less then ideal.


He is running Windows 10 v20H2

RDS is running on Windows 2019 Datacenter

Application is on Windows Server 2016 Datacenter


All platforms are up to date on their Windows updates.


NO OTHER USERS ARE EXPERIENCING THIS ISSUE.


I feel that it's not Windows 10 or the users profile on the client. Where I'm a little unsure with is could it be a profile issue on the application server? If I remove the users windows profile on the application server could that resolve a mouse click issue????


Thanks ahead of time for your assistance.


Dino

:)

 

Single-click or double-click?

As the title says, do you single-click or double-click on your shortcuts to open your apps?

I'm a fan of single-click, the only downside is that often when I click on a message in de list of my mails in Outlook it can open the mail in a window...
Not always but besides that, single-click works best for me.

 

Single-click or double-click?

Yes.

 

Single-click or double-click?

I have all my shortcuts arranged categorically as custom toolbars. That way I only have to single click them, without changing my mouse to single instead of double click. It's the best of both worlds if you ask me, and no desktop clutter.