Windows 10: Re Enter Network Credentials for File History error

Discus and support Re Enter Network Credentials for File History error in Windows 10 Network and Sharing to solve the problem; Hi everyone. Every few days I receive a message pop up stating please re-enter network credentials for file history, to back up to my NAS. I then... Discussion in 'Windows 10 Network and Sharing' started by djwoody, Apr 21, 2018.

  1. DJWOODY
    djwoody Win User

    Re Enter Network Credentials for File History error


    Hi everyone.
    Every few days I receive a message pop up stating please re-enter network credentials for file history, to back up to my NAS.

    I then have to go into File History, turn off and then turn back on. It then works straight away (with no need to enter my password again).

    Any ideas what is happening?

    Chris

    :)
     
    djwoody, Apr 21, 2018
    #1
  2. SURAZAL
    Surazal Win User

    File History: Re-enter credentials after restarts

    After restarts, I am always asked to re-enter my credentials by File History even though I have ticked the "Remember my credentials" box.

    The backup folder for File History is on another PC running Windows 10 Pro as is the Surface Pro 2 which is having the problem. Both machines use my Microsoft Account.

    The Surface Pro 2 is able to access other machines on my network without having to re-enter credentials, however, the other machines have different Microsoft Accounts. In addition, the PC containing the File History folder is able to view the Surface Pro
    2's files without needing re-entry of the credentials.

    I opened the Credential Manager and checked that the credentials are being saved correctly - they are. The problem is that the credentials do not persist after restarts (or after signing out).

    I also noticed that any folders shared using Advanced Sharing, do not show in File Explorer until after I have re-entered my credentials.

    I did not experience this problem under Windows 8.1. Both the Surface Pro 2 and the PC have been upgraded to Windows 10 Pro (rather than doing a clean install).

    Any help in resolving this issue will be very much appreciated.
     
    Surazal, Apr 21, 2018
    #2
  3. GURU KIRAN G
    Guru Kiran G Win User
    File History: Re-enter credentials after restarts

    Hi,

    Thank you for pasting your query in Microsoft Community.

    Please follow the below steps to resolve this issue.

    Update Network drivers:

    * Type Device Manager on the search bar.

    * Search for Network Adapters and expand it.

    * Right click on the network driver and select
    Update driver software.

    * Click on OK.

    * After updating the drivers restart
    your computer.

    Hope the information helps to fix the issue, if you have any further queries, feel free to post. We are here to assist you.

    Regards,

    Guru Kiran
     
    Guru Kiran G, Apr 21, 2018
    #3
  4. CALEDON KEN
    Caledon Ken Win User

    Re Enter Network Credentials for File History error

    Hi djwoody

    I would check your NAS. Maybe a security setting that is logging you out or a maintenance schedule within the NAS.

    Are you mapping a drive from your computer to your NAS?

    Map Network Drive in Windows 10

    Might help members if they knew what type of NAS you have?
     
    Caledon Ken, Apr 23, 2018
    #4
Thema:

Re Enter Network Credentials for File History error

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