Windows 10: Re Hacked hello sign in screen,

have a win 11 laptop have managed to restore passwords and account but dont know how to repair the Hello sign ig screen which is now Black and has Microsoft Blocked above password window any help please ie copy new files etc

:)

 

Hacked - new Enter Password screen - after windows sign in screen

A "friends" Windows 10 got hacked. He allowed remote access and now is locked out. The Windows sign in screen comes up and he can sign in but the a new window pops up and asks for password. Maybe a BIOS password? How get I fix this? I can boot to repair options with a win 10 install DVD, tried restore points but they all fail . Any suggestions would be greatly appreciated!!!

 

My hello sign in stopped working.

Hi,

This problem that started after installing the last Windows update might be caused by outdated or corrupted device drivers. For us to better assist you, we'll be needing additional information:

• Are you pertaining on Windows Hello sign-in? If yes, does it mean that the facial recognition is not working?
• Is there an error message displayed when using Windows Hello?

Meanwhile, it is better to check the status of Windows Hello sign-in option in your computer. To check the Windows Hello status, follow these steps:

• Click the Start button and select the Settings
  icon.
• Choose Accounts from the list.
• Select Sign-in options in the left pane of the window.
• Under Windows Hello, kindly check the status of it.

As an initial troubleshooting step, we suggest keeping the device drivers like camera driver up-to-date. For your reference, check this article on how to
update drivers in Windows 10.

We'll keep an eye out for your response.

 

Face sign in is missing in windows hello

Hi Suvajit,

Thanks for posting your query on Microsoft Community.



As per your query, I suggest you to change the Sign In option and check if it helps.

To change Sign In option, follow the below steps.

• 
  Type Setting in the search area on the taskbar and select
  Settings.
  
• 
  Select Accounts.
  
• 
  Select Sign In option on the left panel.
  

Reply to us with the status of your issue. We will be happy to assist you.