Windows 10: Re-starting in Safe Mode-Won't take Password

Discus and support Re-starting in Safe Mode-Won't take Password in User Accounts and Family Safety to solve the problem; Hi sorry I was out Saturday. You can't prevent safemode, it is a Windows error state. What you need is a small book to right passwords, security... Discussion in 'User Accounts and Family Safety' started by Caledon Ken, Apr 5, 2018.

  1. Re-starting in Safe Mode-Won't take Password


    Hi sorry I was out Saturday. You can't prevent safemode, it is a Windows error state.

    What you need is a small book to right passwords, security questions and notes in.

    Next please stop running cleaners. With Windows updating itself every six month almost no one needs one.

    After reading this I would like to suggest we do one thing at a time. Rather than the recovery disk did you disable the elevated Admin?

    If not can you log in as the elevated admin and is it usable?

    I have to see customer this morning but I will be back.
     
    Caledon Ken, Apr 5, 2018
    #1
  2. fleet420 Win User

    Hi Everyone,
    This began as an issue with my AVG, so I uninstalled the AVG and ran a cleaner, when I did the restart it came back trying to start in Safe Mode. There is a place for a password, although I never remembered putting any password for safe mode, I put the pin that I use to log in every time I start up, that failed, then a clue came up, I have no idea what it means. No matter what I do I can not get past this safe mode password. I have searched in vane for days looking for a way out but so far I have come up empty handed. I know someone has to have figured this out, this is crazy. Thanks for ANY help.
    I'm obviously on another computer now. But the one stuck is
    Win10/64
    Professional
    On a Toshiba Satellite
    *Sick *cry
    **also I do not have recovery discs A friend installed it so....there's that.

    :)
     
    fleet420, Apr 19, 2018
    #2
  3. incorrect password with safe mode

    Thank you for replying but none of that helps i cannot get into my desktop computer from any angle because it is stuck in safe mode and networks won't w work and will not accept my full password. The for trying to enter safe mode was to fix updates that
    won't work. I know my password is good as i use on my windows phone and tablet and this website but still no good on safe mode on my desktop.i have tried to use cmd in recovery but it won't accept my password. Seems like the only solution is a complete re
    install but I'm not happy about that
     
    chrisSimmons-pagham, Apr 19, 2018
    #3
  4. Al Ghosh Win User

    Re-starting in Safe Mode-Won't take Password

    Groove

    Hi Aileen,

    Thanks for the response. I had tried the safe mode option before as I had noticed that some other experts also suggested starting in safe mode to identify whether the problem persisted in safe mode. Here is the problem I encounter. After I follow all the
    steps to start in "safe mode" the system takes me to an entry point protected by my password (the same page as starting on normal mode) but the system does not accept my normal password.

    If I start using normal mode, it accepts my password. This is why I cannot start the computer in safe mode. Is there any special common password to start on safe mode in windows 10? If not, I could try to remove the password requirement and then access safe
    mode. Please advise.

    Thanks

    Al
     
    Al Ghosh, Apr 19, 2018
    #4
  5. mrgeek Win User
    As you discovered, safe mode only uses your password, not PIN. There was a warning before you entered.
    To get out, if you have a Microsoft account, go to https://account.microsoft.com/profile/ and reset the password. Try new password.

    If not, and you can't remember your password; boot from a Windows 10 from a USB drive created on another computer and click repair in lower L corner.
    Advanced Recovery Options menu appears.
    Click Troubleshoot
    Click Advanced options
    Click Command Prompt
    type: bcdedit /deletevalue {current} safeboot
    Hit Enter
    Exit the command prompt then restart.
     
    mrgeek, Apr 19, 2018
    #5
  6. TrustMe Win User
    You can not enter safe mode with a pin. It will not accept it. What you can do is activate the built in Administrator account at boot.
    You need to use Option 5 in this guide

    Enable or Disable Elevated Administrator account in Windows 10 Windows 10 Tutorials
    .
    Once the Administrator account is enabled, switch users and use this account to login. There is no password for this account. Just leave the password blank and hit Enter.
    Once you are at the Desktop, right click the Start button and click on Run. Type msconfig in the run box and click OK.
    On the screen that pops up, click on "Normal Startup". That will get you out of safe mode.
    Don't forget to disable the built in Admin account again.
     
    TrustMe, Apr 19, 2018
    #6
  7. Caledon Ken, Apr 19, 2018
    #7
  8. simrick Win User

    Re-starting in Safe Mode-Won't take Password

    Hi fleet420 and welcome to Tenforums.
    It's true - Safe Mode will only accept a password, not a PIN. When you first setup your user account, you used a password; then changed it to a PIN. That's where the "clue" comes from.

    You have several options here from the members. I would first try logging into your MS account online from another device, and see if you can get in (if you remember your password), otherwise, try changing it and using that to login to your system in Safe Mode, as mrgeek suggested. Failing that, the other two suggestions will also work. Good luck.
     
    simrick, Apr 19, 2018
    #8
  9. fleet420 Win User
    When I go to get the tool with the link provided it sends me to the page where Trustme said to pick option 5. Option 5 then says if I do not have a USB recovery or installation discs then I go to option 6
    Boot to Advanced Startup Options in Windows 10 Windows 10 Tutorials
    Is this what I am supposed to do? Turn on and off with button.

    When I downloaded the tool it was an application, if I open the application it will install on the computer I am using to download won't it?
    Do I down load it to the USB then open it on the usb...I've never done that and I'm sorta afraid. it's confusing... you sent me to follow option 5 then option 5 says to do option 6 then if I do option 6 do I need to go back to do 5. this maybe a bit beyond me Damn, what a stupid thing for MS to do.
     
    fleet420, Apr 20, 2018
    #9
  10. Hi Fleet420.

    My link was for the Media Creation Tool that allows you to create a USB Thumb drive. Here is the tutorial. You will notice in step 4 you are creating installation media, not updating PC.

    Create Bootable USB Flash Drive to Install Windows 10

    This USB is installation media, (for Option 5 in tutorial that TrustMe posted) , it can also be used for repair mentioned by mrgeek.
     
    Caledon Ken, Apr 20, 2018
    #10
  11. fleet420 Win User
    Which one am I doing ..Option 1, 2 or 3
    I don't want to reinstall win10, I just want to get out of the stupid login for safemode, Like I said above a guy installed it on my laptop and I have no license or the numbers or anything. wow it looks long.
     
    fleet420, Apr 20, 2018
    #11
  12. fleet420 Win User
    Hey, i can get to the advanced options i followed the instructions but to get to the command prompt it asks for a password and mine does not work, should I still do the usb, or is that going to do something else. I thought the point of the usb thing was to get to advanced options.
     
    fleet420, Apr 20, 2018
    #12
  13. TrustMe Win User

    Re-starting in Safe Mode-Won't take Password

    Read option 5 carefully, you are not trying to go into Advanced Options. Boot from the usb flash drive you made that Caledon Ken posted. Proceed like you are going to install Windows. On the very first screen you come to, it asks for the Language, Time and currency format, and Keyboard input. On this screen press and hold down the Shift key and press F10. That will bring up the command prompt. Once you have the command prompt up, follow the instructions on my next post.
     
    TrustMe, Apr 20, 2018
    #13
  14. TrustMe Win User
    When you are at the command prompt you will need to find your Windows drive letter. It is not always C: drive when you are at the prompt. The command prompt will look like this. X:sources> Type C: at the prompt and press Enter. That will change the drive letter to C:\> Now type dir at the prompt and press Enter. Read the output. It should look like this.

    <dir> Preflogs
    <dir> Program files
    <dir> Program files (x86)
    <dir> Users
    <dir> Windows

    If C:\ does not look like that, type D: and press Enter, that will bring you to D:\>. type dir again and press Enter, look for the above directory’s (folders). If D: drive does not have the above folders, Type E: and press Enter, at the E: prompt, type dir and look for the above folders. I just tried it myself and the Windows directory (Folder) was on the E: drive. Your Windows drive letter might be C, D, E, or F.

    Once you find what drive letter Windows is on, try mrgeek’s suggestion first (it’s easier than enabling the Admin account). At the command prompt type
    bcdedit /deletevalue {current} safeboot and press Enter. Be careful when typing the command. It must match exactly. If one letter, space, or character is out place, it will not work. Notice the brackets around the word current are not parentheses (I don’t know what they are called). You can also Copy and Paste the command at the prompt. After that type exit at the prompt and press Enter. That will close the command prompt. Click the X on the top right corner of the screen. You will get a message asking if you want to cancel or quit installation. Click Yes. This will restart the computer. Hopefully you will be out of safe mode.

    If you are still in safe mode, repeat what I posted above. Go to the drive letter of Windows. At the command prompt type regedit and press Enter. Then follow the directions in the guide to activate the Admin account.
     
    TrustMe, Apr 20, 2018
    #14
  15. fleet420 Win User
    Thanks for the instructions I will attempt it later and hopefully it'll all be good. Again, thx so much for taking the time to type all that. I'll post results.
     
    fleet420, Apr 20, 2018
    #15
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Re-starting in Safe Mode-Won't take Password

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