Windows 10: Re-using the installed HEVC codec from the Microsoft store

Hi. Can anyone please confirm whether I can re-use the HEVC codec that I originally purchased from the Microsoft store to use on my existing win 10 pc .I am intending to buy a new Windows 11 PC and wondered if I have to re-purchase the codec to use on the Windows 11 PC. At the moment my Microsoft store account shows the HEVC codec installed for windows 10. But, once a new windows 11 is connected in place, will the codec still refer to Windows 10, and if possible after one purchase be able to re-use the codec. If so, please could you explain how I go about it. Thank you.

:)

 

Installation of HEVC codec

Any attempt to install HEVC codec, purchased from MIcrosoft Store, is a failure. What can be the reason?

 

WIndows 11 HEVC Codec installed from Microsoft store but it is not working

Got new PC, fresh installed Windows 11 through upgrade from Windows 10. When I tried to run H.265 video on Microsoft Media Player, it gave me "Codec HVEC" missing error. I downloaded ( paid $1) from Microsoft Store and istalled . rebooted computer but getting error codec still missing. I Checked in Apps, it is there. I run PowerShell : Get-AppxPackage –AllUsers, and codec there and registered. I reseted MsStore through Powershell, reinstall codec, still getting Error codec.

I reregistered all applications through Powershell, per support article : Get-AppxPackage -allusers | foreach {Add-AppxPackage -register "$ ($_.InstallLocation)appxmanifest.xml", rebooted computer, codec still not working.

I removed codec again and reinstalled it after rebooting, perform all steps again, and codec not working. I see codec in the list, in apps, it is registered but not working.

I have laptop which had HVEC from Manufacturer ( free) on Windows 10, and that laptop upgraded to windows 11, and guess what, HVEC is working there even it is shows as unsupported in the store.

I'm thinkin that test case here for imcrosoft get Windows 10 ( 64) PRO, upgrade it to Windows 11, install all patches and try to install codec from mircosoft Store.

For now I'm watching files with CodecPack, but the problem is my Corel Video Studio, can't render H.265 because it is taking native codecs from Windows system.



It is possible just release Microsoft patch for HEVC and make it FREE as before? And test it to be sure that it is working? Or provide fix how to make it work.

 

i can not purchase HEVC video codec on Microsoft store website

Hi Toan,

I'm Christine, a Windows user like you. I'll do my best to help you.

I can see here that you're unable to purchase HEVC Video codec from MS Store.

Please try to open this link if you will be able to get it from here:

https://apps.microsoft.com/store/detail/hevc-vi...

If it's still the same, please check and follow the steps from the link below to update your location from MS Store:

Change your country or region in Microsoft Store

https://support.microsoft.com/en-us/account-bil...

Please let me know the result. I'll be happy to assist you all the way until it's resolved.

Thank you,

Christine L

Independent Advisor