Windows 10: Reactivating windows on a new laptop

Hi,


I had purchased a digital license of windows 10 pro on my old laptop in March 2019.

I recently purchased a new laptop and I have been trying to install and activate windows 10 pro on my new laptop through the microsoft store. But it is not giving me an option to "Upgrade" and instead asks me to "Buy" the windows 10 pro. How can I reuse my existing license on my new laptop?

P.S. - I do not have access to my old laptop now


Any help on this would be really appreciated.


Thanks.

:)

 

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Changing administrator for new windows 10 laptop

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

To change the Account type follow the steps.

• 
  Press Windows + X, click on User Accounts.
  
• 
  Click on change your account type.
  
• 
  Select standard account.
  

To delete the account follow the steps.

• 
  Press Windows + X, click on User Accounts.
  
• 
  Click on Manage other Account.
  
• 
  Select the user account.
  
• 
  Click on Delete the account.
  

To create the new user account follow the steps.

• 
  Press Windows + X, click on User Accounts.
  
• 
  Click on Manage other Account.
  
• 
  Click on Add A new user in PC setting.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help