Windows 10: Reading and Writing to WD Passport Slim in Windows 10 on HP Laptop

Hey all,


Having a bit of an issue with my new HP laptop with Windows 10. Previously, I had a MacBook Pro and replaced the internal hard drive several years ago. When I replaced the internal hard drive, I also bought a WD My Passport Slim as a secondary method of data backup. Since then, I've switched to an HP laptop with Windows 10, and while the WD Passport shows up in my devices and printers under "My Devices", I am not able to see the data on the drive or write new files/folders to the drive. I imagine this is a simple fix, but I have no idea where to start. Anyone able to help or have a similar situation?


Rachael

:)

 

Can't access files restored from wd passport

I have looked at the numerous inquiries on this subject. Most are old and the suggestions do not coincide with the menu selections. So, I will try this.

• New computer HP pavillion
• Windows 10
• Backup files stored on wd passport
• restored the files to the new pc
• can't view, access,
• message that I don't have permission
• tried to change permission
• did not work

 

WD Passport not reconige by Windows 10

Not that it really helps you, but my WD Passport (2 TB) drive works fine on both of our Windows 10 systems - a Surface Pro and an HP Pavilion. It just worked...

 

A driver for WD passport compatible with windows 10

Hi Donna,



Welcome to Microsoft Community and thank you for posting your query.



Let’s try installing the WD passport driver in compatibility mode and check if this helps. I suggest you to install the drivers supplied by the manufacturer any disc or USB which came along with the WD passport drive.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

You can also visit the below link and try updating the driver and check.

http://www.wdc.com/en/



If the issue still persist, I recommend you to contact WD passport team for further assistance.

WD Support



Hope this helps. Keep posting us with the status we will be glad to help you.