Windows 10: real sense camera- stop working

Discus and support real sense camera- stop working in Windows 10 Drivers and Hardware to solve the problem; Hi guys! My real sense stop working after the upgrade of windows...2017 (last year)... i contacted hp because the problem is on an hp pavilion the... Discussion in 'Windows 10 Drivers and Hardware' started by Vicmanhemo, Jul 4, 2018.

  1. VICMANHEMO
    Vicmanhemo Win User

    real sense camera- stop working


    Hi guys! My real sense stop working after the upgrade of windows...2017 (last year)... i contacted hp because the problem is on an hp pavilion the tried to fix it and they told me that the problem was with the OS.. I contacted Microsoft and the worked with the PC.... after an update start working normally but after the new update in January the camera stop working again.....


    any help??

    :)
     
    Vicmanhemo, Jul 4, 2018
    #1
  2. VICMANHEMO
    Vicmanhemo Win User

    real sense camera- stop working

    Hi guys! My real sense stop working after the upgrade of windows...2017 (last year)... i contacted hp because the problem is on an hp pavilion the tried to fix it and they told me that the problem was with the OS.. I contacted Microsoft and the worked with
    the PC.... after an update start working normally but after the new update in January the camera stop working again.....

    any help??
     
    Vicmanhemo, Jan 29, 2020
    #2
  3. JOANJOSELSON
    JoanJoselson Win User
    Windows 10 version 1709 stopped Intel Real Sense 3D Camera from working

    Since automatic upgrade to Windows 10 version 1709 my Intel Real Sense 3D Camera in Dell Inspiron 15 laptop does not work. I've checked device manager and have the latest driver installed. Under settings, security, camera every app has is enabled to use
    the camera. This started after the upgrade and now the error message reads camera unavailable and Windows Hello doesn't work.

    Before going back to the earlier version of Windows 10, I'd like alternatives, if possible.

    Thank you.

    Moved from: Windows / Windows 10 / Windows Hello, lock screen & sign-in
     
    JoanJoselson, Jan 29, 2020
    #3
  4. GINA_ON_THE_THREAD
    Gina_on_the_thread Win User

    real sense camera- stop working

    camera not working

    If you have the camera connected to the computer, I would suggest that you disconnect the camera and then try to open the Camera app.



    If the camera app opens, follow the steps below:

    • Press “Windows key + C” from your keyboard to open “Charms bar”.
    • Select “Settings” option.
    • Select “Permissions” option.
    • Turn on “Allow this app to access your: Webcam and Microphone” option.
    • Lose the app by pressing “Alt key + F4” from your keyboard.
    • Reopen the Camera app.
    • Connect your camera and then check how this app works.
    Goodluck!
     
    Gina_on_the_thread, Jan 29, 2020
    #4
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real sense camera- stop working

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