Windows 10: really slow pc download speeds on an ethernet cable

Hi, i followed some advice posted about resetting the config codes etc to try and boost my 3mbs speed, but since doing this my speed has dropped to 400kbs. What can i do to either restore the initial speed or resolve the issue. My internet registers 60 mbs. Thanks

:)

 

Slow Download Speed

Hi,

Thank you for posting your query in Microsoft forums.

• I would suggest you to test the speed using any of the speed test website or app to confirm the upload and download speed.
• I also suggest you to reset the wireless router to check if that helps.
  
• You may plug in the Ethernet cable if available and check the speed.
  

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you

 

Ethernet internet speed is slow

Hi, franco d'esaro,

The desktop is connected directly to the router through an ethernet cable. Then the router is connected to the modem. If I take my laptop and disable all wireless communications then connect it to the ethernet cable used for the desktop I get speeds up to
400 Mbps but if I take that same cable and connect it to my desktop I only get speeds up to 150 Mbps even though I'm using a gigabit ethernet port. I tried running the computer with a clean boot as suggested in the link you sent but this did not end up fixing
the problem.

 

internet speed slows down

Hi Barry,

Having an outdated Ethernet card driver, faulty Ethernet cable, and outdated modem firmware are a few factors that affect the internet speed. If you have a spare Ethernet cable, then I suggest replacing the one you're using to determine if its the cable
that's causing your internet speed to slow down.

You may also update the driver of your Broadcom Gigabit Ethernet card. If the issue is triggered by having an outdated driver, then you can have Windows to search automatically for updated driver software to help fix and address the problem. Kindly check
out Update drivers in Windows 10 and follow the steps provided in updating the drivers.

If the above steps won't help, then I recommend that you get in touch with the WOW support team to check the modem. Since they're your Internet Service Provider, then they are the appropriate support to look into the modem and perform necessary updates or
troubleshooting on the device.

Should you have further queries, feel free to post back.

Regards.