Windows 10: Realtek Audio Console not detecting headphones

I have been using an Acer Aspire 5 A515-52G Laptop for a couple of years now and have constantly been annoyed by Realtek Audio Console. On many occasions the connector retasking menu just doesn't work as shown in the image and I can't use my headphones even if they are connected to the 3.5mm port. But even so a reboot would fix it everytime.But this time even rebooting doesn't seem to fix the issue. I have tried all the standard workarounds including a complete power down and up, updating the drivers, uninstalling and reinstalling the drivers and restoring the realtek drivers back to the s

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Realtek Audio Console messing with headphone connection

Hi all,

I bought my Acer Aspire 5 laptop in September for school, and it came pre-loaded with the Realtek audio console.

Normally when I plug in my earbuds, a popup tells me to confirm what device was plugged in (Headphones, mic in, line in). Once you confirm the device it will relay the audio through the headset if the default audio device is set to the RealTek driver. However,
recently, when I confirm that my headset is connected, it does not relay audio through my earbuds/headset. The only way to get audio through my headset is to restart my pc with my headset plugged into the audio jack. It's very annoying and updating the driver
and the console client has not fixed this issue. Anyone have some fixes or suggestions?

Thanks in advance!

 

Realtek Audio Console not working upon pop up selection

Hi Hosea and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today.

I would suggest you refer to the below steps and check if it helps to resolve the issue.

Step 1. Uninstall Realtek Audio Console.

1. Press the Start Menu and type in Settings and press enter.

2. Navigate to Apps > Apps & features.

3. Scroll down and search for Realtek Audio Console and uninstall.

Step 2. Download & install the Realtek Audio Console.

https://www.microsoft.com/en-us/p/realtek-audio...

Step 3. Enable Jack detection when device is plugged in

1. Open Realtek Audio Console.

2. Navigate to 'Device advanced settings'.

3. Toggle on 'Enable Jack detection when device is plugged in'.

4. Restart your computer, and when it boots up, check to see whether or not the problem has been resolved.

I hope this helps. Feel free to ask back any questions and let me know how it goes.

Thank you!

 

Realtek Audio Console messing with headphone connection

There are many driver and audio console updates, you didn't specify where you got them and which version it is.

The latest official one from Microsoft Update Catalog is 6.0.8849.1 realtek audio driver and 11.0.6000.736 realtek software components (which includes 11.0.600.736 realtek audio effects, 1.0.0.220 realtek audio universal service and 11.0.6000.204 realtek
hardware support application). Download them, upzip them and update all FOUR items in the device manager. Run Microsoft Store and you should see your Realtek Audio Console updating to 1.8.204.0.

Laptops also come with other audio enhancements applications like Dolby, DTS, Acer TrueHarmony, Creative SoundBlaster, Nahimic... The list goes on and on. You may have to track down updates for them.