Windows 10: Realtek Audio device Code 10 cannot start and unable to update

My headphone and mic jacks on my pc do not work and I have been trying for hours to get my on board sound working. I got the realtek drivers from my board manufacturer and every time I install them I get Code 10 : Device cannot start. I have tried updating and I have the newest driver so I am entirely stuck here.


I have tried many different realtek drivers and none work, not even the one supplied by the manufacturer so I would really appreciate if anyone could walk me through how to actually get my sound working.


I have a Z390 Phantom Gaming 4 board and Intel i5 9600K chip.

:)

 

Unable to install Realtek Audio driver, Error: This device cannot start. (Code 10)

Hi,

Thank you for writing to Microsoft Community Forums.

To be able to assist you in a better way, we will need a few more information from you:

• What is the make and model of your computer?
  

However, you can follow the steps mentioned below to install the Realtek drivers:

Method 1: Update the driver

To update the driver please refer the section Code 10 "This device cannot start. (Code 10)" from the article

Error codes in Device Manager in Windows.

Method 2: Check hidden devices

We can check if the Realtek audio driver is hidden and then try updating the driver. Please follow the steps mentioned below:

1. Press and hold Windows key + X.
   
2. Select Device manager.
   
3. Click on View and select
   Show hidden devices.
   
4. Expand Sound, video and game controllers.
   
5. Right click on Realtek High Definition Audio and click on
   Update driver.
   
6. Click on Browse my computer for driver software.
   
7. Click on Let me pick from a list of available drivers.
   
8. Select the driver and click on Next to install the drivers.
   
9. Restart the computer.
   

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

Unable to install Realtek Audio driver, Error: This device cannot start. (Code 10)

I am trying to install Realtek Audio on my Windows 10 desktop.

Having downloaded and installed the driver from the Realtek web site, I can see it listed in Programs and Features, but it doesn’t appear in Sound, where I find AnySoft Virtual Sound Device, and four entries for Via HD.

In Device Manager I see AnySoft and Via and an entry called ‘High Definition Audio Device” which I take to be Realtek

Double-clicking on ‘High Definition Audio Device” brings up the information that “This device cannot start. (Code 10).

 

The Ultimate Realtek HD Audio Driver Mod for Windows 10

I had the realtek error when using the installer, so I did these step and It Worked

1.Go Open up device manager
2. Go under sound,video, and game controllers
3. Find Realtek High Definition Audio
4. Right click and hit update driver
5. Browse my computer for driver software
6. Let me pick from a list of available drivers on my computer
7. Click Have Disk and hit browse
8. Click on the Realtek HD Audio mod folder and look for win64
9. Click on the HDXRT4 and click ok,
10. Click Next and Yes
After it is done, restart the PC

You should be good then and also make sure before doing these steps that you have driver enforcement disabled.