Windows 10: Realtek audio driver issue - Speakers and headphones not working - I've tried everything to...

I bought a Chinese laptop 2021 Xiaomi Notebook Pro 14" and reinstalled Windows because I wanted the English version. After the reinstall, I noticed the sound from the speakers sounded tinny and very quiet so I wanted to install the audio enhancement software which appeared to be missing. I went to the Xiaomi driver page for my laptop here and downloaded the sound driver file. There were 3 folders in the file that contained:Realtek Audio Driver v6.0.9116.1_IntelSST_v10.29.0.4911AudioConsole_RealtekUWP_v1.20.238.0 A Windows command script fileDTS_UWP_HSA_v1.6.1.0 A Windows command script fi

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Latest Realtek HD Audio Driver Version [2]

I just built a new rig with a ASRock X470 Taichi motherboard and Win 10 64bit 1903. I downloaded the driver from my motherboard's site (Realtek high definition audio driver ver:8668_UAD_WHQL_DTS) and then ran the powershell script to detect the driver type.

Since I couldn't get more than 1 output, I also tried the latest driver in the 1st post (HDA DRIVER VERSION: 6.0.8716.1).

No matter what is plugged in, I only have 1 playback/output device.

• I plug my speakers into rear panel = audio plays out the speakers and listed as Speakers (Realtek Audio)
• I plug my headphones into front panel = audio plays out my headphones and listed as Speakers (Realtek Audio)
• I plug my headphones into front panel and speakers into rear panel = audio plays out of front panel and listed as Speakers (Realtek Audio)

I used to be able to switch between front and rear when both were plugged in. Anyone have any suggestions?

 

No sound from headphones but speakers work.

Hi, what sort of headphones are they? Plain ordinary analogue.. USB..?
Do they require a driver? If so, is it installed ok?

There are several threads about headphone issues on this forum, so suggest you also try searching the forum for 'headphones'. May give you a clue.

E.g.
Audio Issues - Quiet no detection of headphones - Windows 10 Forums
Solved Cannot connect to bluetooth headphones after upgrade to Win10 - Windows 10 Forums

 

Realtek Audio Headphone Jack Issue





The SONY: SRS-X2 listed is a Bluetooth speaker that I have been using in place of the laptop speakers, which generally works fine. I think it's also worth it to note that the Speakers listed here don't change when I actually plug headphones into the laptop.

The Realtek software installed is listed as Realtek High Definition Audio Driver, from Realtek Semiconductor Corp. 6.0.1.7548, installed 10/29/2017.

The problem is that audio is no longer coming out of the laptop speakers. Previously, whenever headphones were plugged into or taken out of the jack on the laptop, Realtek would send a notification saying that something had been plugged in or out. However,
I have not gotten either of those messages since the problem with the speakers started, so it was my assumption that the laptop simply believes that there is something still plugged into the headphone jack that has never been taken out.

The headphones that I use work perfectly fine, and I can get audio from the laptop if I just plug headphones it, however I don't get the notification that I used to.

I followed all the instructions on the Windows 10 checklist, and I did the Fresh Start that was walked through on the other website, however none of this fixed the issue.

On an additional note, downloading the Realtek software listed on the Lenovo site did actually help by fixing a separate issue I was having with my Bluetooth, so I do want to thank you for that as I now have a workable alternative to the laptop speakers
if it turns out that there's just nothing to fix them.