Windows 10: Realtek Audio only works with Microsoft Teams

Hi All,I have an Acer Predator Triton 500 gaming laptop. The speakers only work when I am using Microsoft Teams. Otherwise, there is no sound. No sounds for Youtube, gaming, etc. Speakers are RealtekR Audio, output device is set to this.I updated the drivers recently after calling Acer.Any ideas how this can be resolved?Regards.

:)

 

Microsoft Teams Audio faint for multiple users

We've had a number of users who recently received new devices complain of faint microphone output.

Devices affected

• 3 x New Surface Pro 7
• 2 x New Surface Pro Book 3

I'll add steps we've taken to test the device at the bottom.

So far, we believe it may be user-specific as we have been unable to replicate the issue using a local admin account.

These devices were provisioned ~1 week ago. Users raised the issue shortly after they were delivered.

There is nothing physically wrong with the devices. No bangs, scuffs, cracks, screen protectors, etc.

Steps taken so far:

On end-user profile

• Current call is done via Teams and mic audio is definitely quite low
• Checked Mic settings and are already all at max
• No Booster available for Mic
• No additional settings in Teams to enhance mic audio
• Ran Windows Updates and no updates found
• Checked Device Manager and is up to date there as well
• Computer was just rebooted not too long ago too

• Checked Recording sound options
  
• Reset sound options to default
• Troubleshoot Realtek microphone - didnt pick up anything
• uninstalled microphone realtek audio drivers
• restarted computer - tested on Teams - still very faint

On Local Admin profile

• Tested mic via camera app and teams call - Could not replicate the issue.

Please let me know if there's any additional information that would help find a solution.

 

Realtek Audio Console not opening

Amigo, those are steps to get Realtek Audio Console to work.

Please go back to the top of the list and try each step, reporting back results as you go so I know what else to suggest.

You have one of the most experienced experts on the web helping you now. Most issues like this one I've handled thousands of times before and know exactly what needs to be tried and in which order. If you work with me it will be solved shortly. It would likely already have been solved had you started on the steps already.

 

The Ultimate Realtek HD Audio Driver Mod for Windows 10

I had the realtek error when using the installer, so I did these step and It Worked

1.Go Open up device manager
2. Go under sound,video, and game controllers
3. Find Realtek High Definition Audio
4. Right click and hit update driver
5. Browse my computer for driver software
6. Let me pick from a list of available drivers on my computer
7. Click Have Disk and hit browse
8. Click on the Realtek HD Audio mod folder and look for win64
9. Click on the HDXRT4 and click ok,
10. Click Next and Yes
After it is done, restart the PC

You should be good then and also make sure before doing these steps that you have driver enforcement disabled.