Windows 10: Realtek driver - microphone gain doesn't work, microsoft driver - internal speakers do not...

With default realtek drivers that are automatically downloaded by windows, or realtek drivers from OEM site, my speakers work fine, however microphone volume doesn't work. It is always set to 1% and 0db gain, and using the volume sliders in microphone volume properties does nothing. I can use gain filter in OBS to confirm that. However, there is no gain for most applications, like Zoom, so essentially my microphone doesn't work as 1% volume is not enough to hear anything.


When I roll back the sound driver to microsoft one, my microphone starts to work great and volume sliders have effect on the volume, so people can actually hear me in Zoom calls. However, on microsoft driver my speakers don't produce any sound. My headphones do, but speakers - don't.


Obviously I can't switch between realtek and microsoft drivers every time I need to use microphone or speakers. Is there any solution? I already tried reinstalling the drivers multiple times, using device manager and DDU in safe mode, no luck.


Both speakers and the microphone used to work on both microsoft and realtek drivers before, I used both of them because I had a different issue with realtek, but after some windows update it stopped working.

:)

 

Microphone doesn`t work

My microphone and ear-phone doesn`t work. Please help me, I have windows 7 home basic, my computer reproduces a sound, but devices no.

 

Microphone not working

The microphone on my laptop stopped working. I have done a lot of trouble shooting without success. Before I conclude that it is a hardware problem, can I ask if there is anything else I should do.

My System:

• ASUS S500CA laptop
• Windows 10 Home X64 version 1909
• VIA HD Audio - (for speakers and microphone)

Here's what happened:

• The microphone was working perfectly (on Skype).
• The next day it didn't work on a Skype call

Here's is a brief summary of what I have done:

• The only thing that changed between these two Skype calls were a couple of Windows updates
• I tried to remove all the recent Windows updates - didn't fix it
• One update (4577670) couldn't be uninstalled so I restored the system to a date prior to the successful SKYPE - didn't work
• I ran the Win trouble shooter - it reported no problem
• I tried to update the sound/microphone driver - reported that I had the best driver
• Checked the driver version (Provider - Microsoft, Date - 2019-03-18, Version, 10.0.18362.1)
• Checked driver details (Report- No driver files are required or have been loaded for this device)
• Updated to the latest Win 10 version (20H2) - didn't help
• The speakers are working correctly.
• I tried all of the above with the internal microphone as well as an external microphone (I tested all microphone alternatives in the setup - headset, external other)

Is there anything else that I should try before giving up?

 

Microphone Driver is not functioning well

Hello Jericho,

I understand your concern, and we in Community will try to help you in the best possible way we can.

I would suggest you to follow the below steps and check the status of this issue.

Check your microphone’s drivers

• Type in “Device Manager” in the Search box and select it from the list.
• Expand Sound, video and game controllers
• Right-click (or tap and hold) your microphone device and select
  Update Driver Software.
• Select Search automatically for updated driver software. This option will scan the Internet for the correct version of the driver or determine if you already have the most recent driver installed. You may be
  prompted to restart your computer to install the driver.

Manually turn up the mic gain

• Type in “Sound” in the Search box and select
  Sound (Control Panel) from the list.
• Select the Recording tab.
• Right-click (or tap and hold) on the active microphone input device and select
  Properties.
• Select the Levels tab.

Manually drag the Microphone gain to a higher level and click
Apply.

Write to us with the updated status and the required information for us to be able to assist you further.