Windows 10: Reboot always requires the recovery key.

I have Windows 11 HOME not Pro. Device Encryption is turned on. I do not have access to the "BitLocker driver encryption" which is a separate option in the "device encryption" section under Setting --> Privacy & Security --> Device Encryption.I have a Dell Inspiron 2-in-1 laptop. It's just now a year old. I have a recovery key. Dell needed to do some work and they told me to locate and save my recovery key. I had never needed to use the key until after Dell swapped out the motherboard. I was prompted for the key and entered it and it worked. But, now it's asking me for the key

:)

 

one key recovery

Hi Nawaxx,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to download and install the latest software for ‘One Key Recovery’ from the manufacturer website and check if it helps.

If the issue still persists, uninstall the software and install it in compatibility mode by following the steps below:

• Right click on the ‘Setup’ icon for the driver and click on properties.
• Under Compatibility tab, check the option for Run in Compatibility mode.
• Select Windows 8 from the drop down list.
• Click on Apply and then OK.
• Install the driver software.

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Bitlocker key recovery help required

Hi Manson

Many thanks for your response.

The original MS account associated with this Windows installation was locked due to too many incorrect password attempts and the email address attached to it had been forgotten, so a new outlook.com account was created (as suggested in the MS account recover process). This required a 30 day wait to be able to access the new account. On day 30 we received an SMS stating that the account was active and to go to aka.ms/alcp. But after searching for the bitlocker key, none are listed in the account, and no devices are attached.

I thought the creation of the new account (during the recovery process) would transfer everything over to the new account, including the bitlocker key. But it didn't. It did however transfer a timestamp of when the password was last changed on the old account (in 2017) so that would indicate partial account data was transferred. Could it be that it hasn't been completed yet?

Thanks

 

Recovery Key

Thank you for the reply.

On the link you mentioned there are five steps to turn off the recovery key and I couldn't find I don't own this phone anymore
option which is 2nd on the list.

Could you please help me how to find that option.

Thank you!!!