Windows 10: Reboot crashes to BSOD

Discus and support Reboot crashes to BSOD in Windows 10 Installation and Upgrade to solve the problem; Hi - Windows 10 Pro 64-bit, version 1903 There is an important windows update pending version 2004?, and the update requires a reboot before... Discussion in 'Windows 10 Installation and Upgrade' started by Mikkel Bachmann_060, Aug 25, 2020.

  1. MIKKEL BACHMANN_060
    Mikkel Bachmann_060 Win User

    Reboot crashes to BSOD


    Hi -


    Windows 10 Pro 64-bit, version 1903


    There is an important windows update pending version 2004?, and the update requires a reboot before installing the update. My problem is that whenever I try to reboot my pc I get a BSOD with a "System_service_exception" - and no furter info.


    I've tried to google the error, but they all relate to the problem occuring AFTER reboot, not before.

    Eventviwer-logs doesn't give any hints. Have tried to run a chkdsk, various things like DISM, SFC - but nothing seems to help.


    Where can I find info on how to solve this situation?


    Cheers,

    Mikkel

    :)
     
    Mikkel Bachmann_060, Aug 25, 2020
    #1
  2. THRACKAN
    Thrackan Win User

    PC reboots (no BSOD) on CPU stress

    Hi fellow TPU members,

    not too long ago, the box my gf's PC was transported in gave way on the stairs. Yes, you got it right, that sent a PC tumbling down a flight of steps alright.

    Stuff broke. Also, stuff remained intact somehow.

    I bought her a new case, new CPU cooler and we removed the floppy drive, so far so good. But the PC started crashing for no apparent reason, without a BSOD.

    I tested:
    • Memtest86+, left overnight, 0 errors
    • Scanned the HDD for errors, nothing there
    • Left FurMark burning up the GFX card and drawing some power, no problems there
    • Ran Ubuntu from a Live CD doing nothing special, didn't crash
    • Ran OCCT, Linpack, Prime95, all 3 caused reboots within minutes
    • Oh, and I disabled "Restart on error" so I'm sure it's not a BSOD.
    Now, I can still try and test something CPU intensive on Ubuntu, but my guess is the CPU didn't survive.
    Before I do anything drastic like whippin' out the magic wallet and get her a new AMD quad, is there anything I didn't see?
    I'm guessing the motherboard could be borkered as well, but can I check that other than replacing the CPU with a working one?
    Any suggestions on which proggies I can use from an Ubuntu Live CD to stress the CPU?
     
    Thrackan, Aug 25, 2020
    #2
  3. DRDNA
    DRDNA Win User
    PC reboots (no BSOD) on CPU stress

    Try OCCT with just one stick of ram if crash then try the 2nd stick by it self. Lets eliminate the ram from the scenario.

    I would think its more likely to be the Ram cuz of OCCT or maybe the mobo but I doubt the tumble did anything to the CPU.
     
    DRDNA, Aug 25, 2020
    #3
  4. EASY RHINO
    Easy Rhino Win User

    Reboot crashes to BSOD

    all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Aug 25, 2020
    #4
Thema:

Reboot crashes to BSOD

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