Windows 10: Rebooting while playing games

i was build pc recently...since i have issue of reboot automatically..i look for the event views i noticed critical error Event 41 kernal power appear..it says ---The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.--+System-Provider[ Name]Microsoft-Windows-Kernel-Power[ Guid]{331c3b3a-2005-44c2-ac5e-77220c37d6b4}EventID41Version8Level1Task63Opcode0Keywords0x8000400000000002-T

:)

 

Windows 10 rebooting during gaming

Hi,



Thank you for posting your query in Microsoft Community Forums. Your interest on Windows 10 is appreciated.

I understand the inconvenience that you are facing. We are glad to help you.



Please share this with us:

• 
  Is the issue occurring with a particular game or with all games?
  
• 
  Is the game compatible with Windows 10?
  
• 
  Are you trying to play online games?
  

I would suggest you to update the graphics card driver and check if it works fine:

Follow the steps:

• 
  Right click on start menu and tap on device manager.
  
• 
  Select display adapters from the list and hit enter.
  
• 
  Right click on the display adapters and select update.
  

Hope it helps. Do contact us for further queries. We will be happy to assist.



Thank you.

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.

 

Can't play pyramid solitaire game in Windows 10

Hi Lee,



Thank you for posting your query in Microsoft Community.



Please share this:

• 
  Are you playing the game online or offline?
  

I suggest you to try installing the game in compatibility mode and check:

Follow these steps to install the game in compatibility mode.

• 
  Download the game from the manufacturer’s website.
  
• 
  Right-click on the game setup file and click on
  ‘properties’.
  
• 
  Click on the ‘compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 10 from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.
  
  
  

Hope this helps. Feel free to get back to us for further queries. We will be happy to assist you.



Thanks and regards,

Jenith