Windows 10: Received what appeared to be a Notice from Microsoft while working in Chrome

Hello; I just received a notice while I was working in Chrome . This notice included a loud noise and a notice that a Trojan Virus had infected my computer because I did not update my Windows with the latest version. I checked my system and it indicated that I have the latest version. I also ran my Norton scan and not virus was found. Is it correct to assume this was a fake notice?? Comments Please. Thank you.

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Chrome glitch

Hello Ralph,

Thank you for posting your query on Microsoft Community.

As per the issue description on one of the three users Chrome is not working.
I would appreciate if you can provide us the following information to help us understand the issue better.

• The account on which you are facing issue with Chrome, does it have the administrator permission?
• Have you check with other browser? Was the result same?
• Is the issue specific to only one application or facing issue with other application too?

First, I would suggest you to use Internet Explorer and see if it brings any difference.
Here are the steps through which you can use Internet Explorer.

• 
  Press the Windows key.
  
• 
  Type Internet Explorer in the search box.
  
• 
  Right click on Internet Explorer
  (Desktop app).
  
• 
  Select Pint to task bar.
  
• 
  Try to use Internet Explorer from there and see if it brings any difference.
  

If you still want to use Chrome then I would suggest you to open the application Chrome in administrator mode and see if it brings any difference. Here are the steps through which you can open Chrome in Administrator mode.

• Press the Windows key or click on Start icon.
• Type Google Chrome.
• Right click on Google Chrome and select the option to Run As Administrator.
• If everything works fine by running chrome in administrator mode then you may pin it to the task bar.

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.

Regards,

 

Google chrome not working.

Hi,



Thank you for posting your query in Microsoft Community.



We will be glad to assist you with the issue you are experiencing with the computer. I understand the difficulty when things won’t work the way they should.

Just a few questions first, to get a clear picture of the issue.

• What is the make and model of your computer?
• What is the error message displayed on the screen?

I would recommend that you uninstall Chrome and try again and make sure you are downloading Google Chrome from trusted website.



To uninstall google chrome follow the steps below:

• Press Win + X and open Control panel
• Go to program and click program and feature.
  • Uninstall chrome

Hope this helps.

Please post back to us if you have any questions. We will be glad to provide you with the additional options.



Thank you.

 

Google Chrome not working windows 10

Hello,

Thank you for posting your query in Microsoft Community.

• Are you facing any issues with Microsoft Edge or Internet Explorer?
• Is the issue confined to Google Chrome?
• Have you tried uninstalling/re-installing Google Chrome?

There could be several reasons for this cause. I would suggest you to try the steps below and check the result.

Uninstall Google Chrome and then re-install

Press Windows key + X and click Programs & Features

Right click Google Chrome and click Uninstall

Re-install Google Chrome and check.

If the issue still persists, please contact the developer of Google Chrome.

Google Chrome Support Forum

Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.