Windows 10: Receiving a stop code and my computer is restarting

Discus and support Receiving a stop code and my computer is restarting in Windows 10 BSOD Crashes and Debugging to solve the problem; I receive a stop code and my computer restarts. Stop Code: SYSTEM SERVICE EXCEPTION What failed: SPUVCbv64.sys [IMG]... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by DanTrevino, Sep 3, 2020.

  1. DANTREVINO
    DanTrevino Win User

    Receiving a stop code and my computer is restarting


    I receive a stop code and my computer restarts.


    Stop Code: SYSTEM SERVICE EXCEPTION


    What failed: SPUVCbv64.sys


    Receiving a stop code and my computer is restarting [​IMG]

    :)
     
    DanTrevino, Sep 3, 2020
    #1
  2. GRAHAMENGLAND
    GrahamEngland Win User

    Stop Code error - computer won't restart

    I started my computer and received a Stop Code error. It went through the process of 'correcting' the error and after it reached 100% it claimed that it would restart the computer. Twenty minutes later, no restart. I turned the computer off the restarted
    it and was told that it was 'diagnosing my computer'. I then got the blue screen again with the counter that went to 100% and stopped saying it would restart my computer. No restart. What happens now? I can't open my computer.
     
    GrahamEngland, Sep 3, 2020
    #2
  3. DAVID TVERAAS
    David Tveraas Win User
    Stop code: Video_DXGKRNL_FATAL_ERROR restarting computer


    Receiving a stop code and my computer is restarting 69ec04ce-1ca0-4bf7-8898-690548266d4e.jpg


    I have a coworker who keeps getting this message and her laptop restarts at seemingly random times. I followed all the steps from www.windows.com/stopcode yet it continues to restart randomly. It is an MSI laptop running Windows 10. I noticed (as in the
    image above) that the Stop code is for Video_DXGKRNL_FATAL_ERROR so I both updated the drivers and rolled back video drivers after updating them did not stop this issue. Does anyone have any suggestions?

    Moved from: [Windows / Windows 10 / Devices & drivers]
     
    David Tveraas, Sep 3, 2020
    #3
  4. JORDAN DOM
    Jordan Dom Win User

    Receiving a stop code and my computer is restarting

    Computer Crashes, many stop codes

    Hi Shannon,

    There are several possible reasons as to why your computer is getting different stop codes after an update was installed. This could be caused by the recent update that was installed or system fils that got corrupted. For us to resolve your concern, kindly
    answer the questions below:

    • Aside from the update, were there any other recent changes made on your computer prior to the issue occurring?
    • Since you already attempted several troubleshooting steps, we would like to verify what were the results of the troubleshooting you have completed and if were there any changes to the errors that you received?
    • Which version and build of Windows 10 is installed on your computer?

    We look forward to your response to our queries.
     
    Jordan Dom, Sep 3, 2020
    #4
Thema:

Receiving a stop code and my computer is restarting

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