Windows 10: Receiving "Update your child's Windows 10 device [device name] to get family features to...

Hello,


I cannot seem to get management access under family options for my kid's device, even after downloading and installing Win10 updates.


The child has been added to the family and appears to be verified.


I am an admin with my Microsoft account on his laptop, and he is a standard user on it.


I have tried logging us both out and back in on both devices and have restarted his laptop multiple times.


Please advise. Thanks.

:)

 

Microsoft family features - child profile not working properly

I recently determined that my son's Windows 10 account profile (Windows 10 regular user account linked to his Family/Child Microsoft email account) had become corrupted, as several things were not working correctly under his Windows 10 login (Edge and IE
were limited to 8MB of internet cache)

I removed the profile, and had him login again, and a new profile was created, resolving the Edge issues, however the Family Features are not active or working. His time limits are not enforced, and my Family settings online at https://account.microsoft.com/family/
indicate that there is an issue with his account.

"Your child needs to sign in again with their Microsoft account on their device for family features to work properly."

The resolution steps indicate that I should do the following:

"To fix this:

1. Have your child sign in with their Microsoft account on their device.
2. Open Microsoft Edge and go to Microsoft - Official Home Page.
3. Follow the instructions on screen to verify their account."

When I follow the steps and try to go to the URL, Windows 10 attempts to open the Microsoft Store app to look for an app to open MS_WPC

On the same computer, when I go to the same URL, it asks for my live credentials, then updates the Family Features settings.

It seems like windows is not fully linking to his Windows Live account. For his siblings, their accounts show up as their email address until they login, then it resolves to their full name. For the new profile for him, this does not happen. I have removed
the profile a few times and tried starting over again, but it yields the same result. Any ideas or suggestions?

Perhaps has the default profile become corrupted?

EDIT: He has received notification that his time is up, but when he requests more time, there is an error that indicates there may be an issue with the Internet connection (which there is not).

 

Issues with using Family Safety on Windows 10 and child device is not monitored by parent account.

Hi Joe,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if monitor the child device activity is disabled in the Family Safety.



I suggest you to follow the steps provided in the Microsoft Help Article about setting up Family Safety account and how to configure the child limits.



Set up your family:

http://windows.microsoft.com/en-in/windows/set-up-family#set-up-family=windows-10

Set the right limits for your child:

http://windows.microsoft.com/en-in/windows-10/set-child-limits

Monitor your child's device use with activity reports:

http://windows.microsoft.com/en-in/windows-10/monitor-child-device-activity

Please get back to us with an update on issue with configuring child account in the Family Safety, we will be happy to help.



Thank you.

 

Windows 10 Family safety - child can disable all feature, why?

Hi,

There may be a sync issue with the restrictions that has been applied to the child account. To isolate your concern regarding Family Safety, we recommend that you follow these steps:

• Remove the Child account on the Family Safety website.
• Change the passwords of your account.
• Add the Child account again.
• Add the restrictions to the Child account again.

Keep us updated with the results if your child will still be able to turn off the Family Safety feature after performing the steps above.