Windows 10: recent download errors, connectivity to internet message incorrect

OX800704cf error shows after recent update and no access to internet shows but obviously can access the internet via cable...seems a common problem caused by microsoft update ...any simple, and I mean simple fic for this???

:)

 

Only Chrome can connect to the Internet.

To resolve the particular error messages that you're having, we suggest you perform the steps below to disable proxy server:

• Click the Tools button in Internet Explorer, then click Internet Options.
• Go to the Connections tab, then click LAN settings.
• Uncheck the box which says Use a Proxy Server for your LAN, then click
  OK.

You can also follow the steps on this
article that lists all steps that can help you when you're having issues with internet connection.

Let us know if it addressed your concern.

Thank you.

 

No internet connectivity!

Hi,

For us to better assist you and provide you with the appropriate troubleshooting steps, we would like to know more about your issues with the internet connectivity. Kindly answer the questions below:

• Were there any recent hardware/software changes done on your computer prior to this happening?
• What is the current version and build of your Windows 10? To check, type
  winver on Cortana's search field and press Enter.
• Are you getting any error messages when connecting to the internet using your Windows apps?
• What troubleshooting steps have you tried so far?

We're looking forward for your response.

 

Getting error message: The password is incorrect, Try again

I still don’t understand why your Microsoft account works on your work laptop but not on your ASUS laptop.

In your opening post, you mention
"When I click on the internet, it is not connected to the internet, only showing airplane mode. I have tried to connect directly from the router to the PC using an ethernet connection with no luck."
--- I’m not familiar with using airplane mode: however, since you cannot log-in and get into settings to turn-off airplane mode let’s check a couple of ideas.

When you left-click on the Internet icon, do you see a list of available connections or only Airplane Mode?
--- At the log-in screen, my laptop below the list it shows




If that’s the case, select your Wi-Fi network.

Another idea is to push the wi-fi button on your laptop before booting up or at your log-in screen.
--- Wait a couple of minutes to ensure you wi-fi stays connected.

You could see if there’s a computer club in your area who could help you on that. Maybe your work laptop on which your Microsoft account works needs to be linked to your ASUS laptop.

OK, on the manual, it’s for Windows 8: when you bought the laptop, was it on Windows 8?