Windows 10: Recent games using DirectX11/12 tends to crash with error code 0xc0000005

Hello,

I have for some time problems with games that would use directX11/12 Monster Hunter, Iron Harvest, Battlefield V, Red Dead Redemption 2, Metro Exodus, Borderlands 3

The games crash without any error code.

When I check the report with the "Event viewer" I get this: sorry it is in French


Nom de l’application défaillante IronHarvest.exe, version : 2019.3.13.56816, horodatage : 0x5eb05f38
Nom du module défaillant : d3d11.dll, version : 10.0.18362.387, horodatage : 0x7e72d1cb
Code d’exception : 0xc0000005
Décalage d’erreur : 0x000000000011e5e0
ID du processus défaillant : 0x2f10
Heure de début de l’application défaillante : 0x01d693de41666817
Chemin d’accès de l’application défaillante : D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest.exe
Chemin d’accès du module défaillant: C:\Windows\SYSTEM32\d3d11.dll
ID de rapport : efd3c6c8-3790-46f8-a9a5-e33a7539ac2d
Nom complet du package défaillant :
ID de l’application relative au package défaillant :


You can find the report.wer at the end.


This is my spec:

ASUS TUF Z390-PLUSGAMING WI-FI

Intel Core i5 9600K

Crucial Technology DDR4 16 GBytes 2x8GB

NVIDIA GeForce RTX 2060


Hard drive: C: 500 Go Samsung SSD D: 4 To Seagate E: 1 To Seagate


I have already tried to format the disk with Window C: and thus re-installed Windows 10.

I have also tried to launch the games in admin mode but it only delays the crash.

I desactivated all overlays: Xbox, Geforce Experience, Discord

And updated all my graphic drivers Dxdiag and the command "sfc /scannow" didn't give any warnings I have the Dxdiag report if needed


Thank you for taking your time to reading this post and helping me to fix it.

Here is the report.wer:

Version=1

EventType=APPCRASH

EventTime=132455808411886222

ReportType=2

Consent=1

UploadTime=132455808421407049

ReportStatus=268435456

ReportIdentifier=8930eda4-23bc-42c3-bbfe-d01490530b89

IntegratorReportIdentifier=e11a85d9-e9fc-4367-98fe-7fa9fc2d4ba9

Wow64Host=34404

NsAppName=IronHarvest.exe

AppSessionGuid=00002ca4-0001-001a-a304-021bda93d601

TargetAppId=W:0006133fbe46f3715cb241fc662a23cdae1900000904!0000677e4a14f1b03b207d0ee0122597b7e401930282!IronHarvest.exe

TargetAppVer=2020//05//04:18:30:16!0!IronHarvest.exe

BootId=4294967295

ServiceSplit=2072510648

TargetAsId=858

UserImpactVector=269496592

IsFatal=1

EtwNonCollectReason=4

Response.BucketId=1beb0c57e8a0b20fedf23888a7d47de3

Response.BucketTable=4

Response.LegacyBucketId=2157849331046317539

Response.type=4

Sig[0].Name=Nom de l’application

Sig[0].Value=IronHarvest.exe

Sig[1].Name=Version de l’application

Sig[1].Value=2019.3.13.56816

Sig[2].Name=Horodatage de l’application

Sig[2].Value=5eb05f38

Sig[3].Name=Nom du module par défaut

Sig[3].Value=d3d11.dll

Sig[4].Name=Version du module par défaut

Sig[4].Value=10.0.18362.387

Sig[5].Name=Horodateur du module par défaut

Sig[5].Value=7e72d1cb

Sig[6].Name=Code de l’exception

Sig[6].Value=c0000005

Sig[7].Name=Décalage de l’exception

Sig[7].Value=000000000011e5e0

DynamicSig[1].Name=Version du système

DynamicSig[1].Value=10.0.18363.2.0.0.768.101

DynamicSig[2].Name=Identificateur de paramètres régionaux

DynamicSig[2].Value=1036

DynamicSig[22].Name=Information supplémentaire n° 1

DynamicSig[22].Value=2462

DynamicSig[23].Name=Information supplémentaire n° 2

DynamicSig[23].Value=24623ccb2981161d35f79343fc23a2d5

DynamicSig[24].Name=Information supplémentaire n° 3

DynamicSig[24].Value=06de

DynamicSig[25].Name=Information supplémentaire n° 4

DynamicSig[25].Value=06de4e4bfbb14262d2101ff3e0273943

UI[2]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest.exe

LoadedModule[0]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest.exe

LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll

LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL

LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll

LoadedModule[4]=D:\Steam\steamapps\common\Iron Harvest\release\UnityPlayer.dll

LoadedModule[5]=C:\Windows\System32\USER32.dll

LoadedModule[6]=C:\Windows\System32\win32u.dll

LoadedModule[7]=C:\Windows\System32\GDI32.dll

LoadedModule[8]=C:\Windows\System32\gdi32full.dll

LoadedModule[9]=C:\Windows\System32\msvcp_win.dll

LoadedModule[10]=C:\Windows\System32\ucrtbase.dll

LoadedModule[11]=C:\Windows\System32\ole32.dll

LoadedModule[12]=C:\Windows\System32\combase.dll

LoadedModule[13]=C:\Windows\System32\RPCRT4.dll

LoadedModule[14]=C:\Windows\System32\bcryptPrimitives.dll

LoadedModule[15]=C:\Windows\SYSTEM32\VERSION.dll

LoadedModule[16]=C:\Windows\System32\msvcrt.dll

LoadedModule[17]=C:\Windows\System32\advapi32.dll

LoadedModule[18]=C:\Windows\System32\sechost.dll

LoadedModule[19]=C:\Windows\System32\SHLWAPI.dll

LoadedModule[20]=C:\Windows\System32\SETUPAPI.dll

LoadedModule[21]=C:\Windows\System32\cfgmgr32.dll

LoadedModule[22]=C:\Windows\System32\bcrypt.dll

LoadedModule[23]=C:\Windows\System32\SHELL32.dll

LoadedModule[24]=C:\Windows\System32\shcore.dll

LoadedModule[25]=C:\Windows\System32\windows.storage.dll

LoadedModule[26]=C:\Windows\System32\profapi.dll

LoadedModule[27]=C:\Windows\System32\powrprof.dll

LoadedModule[28]=C:\Windows\System32\UMPDC.dll

LoadedModule[29]=C:\Windows\System32\kernel.appcore.dll

LoadedModule[30]=C:\Windows\System32\cryptsp.dll

LoadedModule[31]=C:\Windows\System32\OLEAUT32.dll

LoadedModule[32]=C:\Windows\System32\IMM32.dll

LoadedModule[33]=C:\Windows\SYSTEM32\OPENGL32.dll

LoadedModule[34]=C:\Windows\System32\CRYPT32.dll

LoadedModule[35]=C:\Windows\SYSTEM32\WINMM.dll

LoadedModule[36]=C:\Windows\System32\MSASN1.dll

LoadedModule[37]=C:\Windows\System32\WS2_32.dll

LoadedModule[38]=C:\Windows\SYSTEM32\WINHTTP.dll

LoadedModule[39]=C:\Windows\SYSTEM32\GLU32.dll

LoadedModule[40]=C:\Windows\SYSTEM32\HID.DLL

LoadedModule[41]=C:\Windows\SYSTEM32\WINMMBASE.dll

LoadedModule[42]=C:\Windows\SYSTEM32\dxcore.dll

LoadedModule[43]=C:\Program Files x86\Steam\gameoverlayrenderer64.dll

LoadedModule[44]=C:\Windows\System32\PSAPI.DLL

LoadedModule[45]=C:\Program Files x86\Steam\steamclient64.dll

LoadedModule[46]=C:\Windows\System32\imagehlp.dll

LoadedModule[47]=C:\Windows\SYSTEM32\IPHLPAPI.DLL

LoadedModule[48]=C:\Windows\SYSTEM32\MSWSOCK.dll

LoadedModule[49]=C:\Program Files x86\Steam\vstdlib_s64.dll

LoadedModule[50]=C:\Windows\SYSTEM32\Secur32.dll

LoadedModule[51]=C:\Program Files x86\Steam\tier0_s64.dll

LoadedModule[52]=C:\Windows\SYSTEM32\SSPICLI.DLL

LoadedModule[53]=C:\Windows\SYSTEM32\CRYPTBASE.DLL

LoadedModule[54]=C:\Windows\system32\uxtheme.dll

LoadedModule[55]=D:\Steam\steamapps\common\Iron Harvest\release\MonoBleedingEdge\EmbedRuntime\mono-2.0-bdwgc.dll

LoadedModule[56]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest_Data\Plugins\x86_64\AnselPlugin64.dll

LoadedModule[57]=C:\Windows\SYSTEM32\VCRUNTIME140.dll

LoadedModule[58]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest_Data\Plugins\x86_64\AnselSDK64.dll

LoadedModule[59]=C:\Windows\System32\MSCTF.dll

LoadedModule[60]=C:\Windows\SYSTEM32\d3d11.dll

LoadedModule[61]=C:\Windows\SYSTEM32\dxgi.dll

LoadedModule[62]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ba8c9c14f3d320cb\nvldumdx.dll

LoadedModule[63]=C:\Windows\SYSTEM32\cryptnet.dll

LoadedModule[64]=C:\Windows\System32\WINTRUST.DLL

LoadedModule[65]=C:\Windows\system32\rsaenh.dll

LoadedModule[66]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ba8c9c14f3d320cb\nvwgf2umx.dll

LoadedModule[67]=C:\Windows\system32\nvspcap64.dll

LoadedModule[68]=C:\Windows\SYSTEM32\ntmarta.dll

LoadedModule[69]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ba8c9c14f3d320cb\NvCamera\NvCamera64.dll

LoadedModule[70]=C:\Windows\SYSTEM32\urlmon.dll

LoadedModule[71]=C:\Windows\SYSTEM32\WININET.dll

LoadedModule[72]=C:\Windows\SYSTEM32\XINPUT9_1_0.dll

LoadedModule[73]=C:\Windows\SYSTEM32\DINPUT8.dll

LoadedModule[74]=C:\Windows\SYSTEM32\WindowsCodecs.dll

LoadedModule[75]=C:\Windows\SYSTEM32\iertutil.dll

LoadedModule[76]=C:\Windows\SYSTEM32\inputhost.dll

LoadedModule[77]=C:\Windows\SYSTEM32\CoreUIComponents.dll

LoadedModule[78]=C:\Windows\SYSTEM32\CoreMessaging.dll

LoadedModule[79]=C:\Windows\SYSTEM32\PROPSYS.dll

LoadedModule[80]=C:\Windows\SYSTEM32\wintypes.dll

LoadedModule[81]=C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ba8c9c14f3d320cb\NvCamera\d3dcompiler_47_64.dll

LoadedModule[82]=C:\Windows\SYSTEM32\DEVOBJ.dll

LoadedModule[83]=C:\Windows\system32\nvapi64.dll

LoadedModule[84]=C:\Windows\system32\nvcuda.dll

LoadedModule[85]=C:\Windows\system32\DriverStore\FileRepository\nv_dispi.inf_amd64_ba8c9c14f3d320cb\nvcuda64.dll

LoadedModule[86]=C:\Windows\System32\clbcatq.dll

LoadedModule[87]=C:\Windows\system32\wbem\wbemprox.dll

LoadedModule[88]=C:\Windows\SYSTEM32\wbemcomn.dll

LoadedModule[89]=C:\Windows\system32\wbem\wbemsvc.dll

LoadedModule[90]=C:\Windows\system32\wbem\fastprox.dll

LoadedModule[91]=C:\Windows\SYSTEM32\amsi.dll

LoadedModule[92]=C:\Windows\SYSTEM32\USERENV.dll

LoadedModule[93]=C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2008.9-0\MpOav.dll

LoadedModule[94]=C:\Windows\SYSTEM32\mscms.dll

LoadedModule[95]=C:\Windows\SYSTEM32\ColorAdapterClient.dll

LoadedModule[96]=C:\Windows\SYSTEM32\icm32.dll

LoadedModule[97]=C:\Windows\System32\MMDevApi.dll

LoadedModule[98]=C:\Windows\SYSTEM32\AUDIOSES.DLL

LoadedModule[99]=C:\Windows\SYSTEM32\resourcepolicyclient.dll

LoadedModule[100]=C:\Windows\SYSTEM32\xinput1_3.dll

LoadedModule[101]=C:\Windows\SYSTEM32\dcomp.dll

LoadedModule[102]=C:\Windows\SYSTEM32\dwmapi.dll

LoadedModule[103]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest_Data\Plugins\x86_64\CChromaEditorLibrary64.dll

LoadedModule[104]=C:\Windows\SYSTEM32\MSVCP140.dll

LoadedModule[105]=C:\Windows\SYSTEM32\VCRUNTIME140_1.dll

LoadedModule[106]=C:\Windows\SYSTEM32\mfc140u.dll

LoadedModule[107]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.18362.1082_none_9e8193e1e45b25c1\Comctl32.dll

LoadedModule[108]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest_Data\Plugins\x86_64\dsruntime.dll

LoadedModule[109]=C:\Windows\System32\WLDAP32.dll

LoadedModule[110]=C:\Windows\SYSTEM32\DNSAPI.dll

LoadedModule[111]=C:\Windows\System32\NSI.dll

LoadedModule[112]=C:\Windows\System32\rasadhlp.dll

LoadedModule[113]=C:\Windows\System32\fwpuclnt.dll

LoadedModule[114]=C:\Windows\system32\schannel.DLL

LoadedModule[115]=C:\Windows\SYSTEM32\mskeyprotect.dll

LoadedModule[116]=C:\Windows\SYSTEM32\ncrypt.dll

LoadedModule[117]=C:\Windows\SYSTEM32\NTASN1.dll

LoadedModule[118]=C:\Windows\system32\ncryptsslp.dll

LoadedModule[119]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest_Data\Plugins\x86_64\fpasm.dll

LoadedModule[120]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL

LoadedModule[121]=C:\Windows\SYSTEM32\dhcpcsvc.DLL

LoadedModule[122]=C:\Windows\SYSTEM32\gpapi.dll

LoadedModule[123]=C:\Windows\System32\Windows.UI.dll

LoadedModule[124]=C:\Windows\System32\TextInputFramework.dll

LoadedModule[125]=C:\Program Files\NVIDIA Corporation\NvContainer\MessageBus.dll

LoadedModule[126]=C:\Windows\SYSTEM32\bthprops.cpl

LoadedModule[127]=C:\Windows\SYSTEM32\xinput1_4.DLL

LoadedModule[128]=C:\Windows\SYSTEM32\xinput1_2.DLL

LoadedModule[129]=C:\Windows\SYSTEM32\xinput1_1.DLL

LoadedModule[130]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest_Data\Plugins\x86_64\CSteamworks.dll

LoadedModule[131]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest_Data\Plugins\x86_64\steam_api64.dll

LoadedModule[132]=C:\Windows\SYSTEM32\WINNSI.DLL

LoadedModule[133]=C:\Windows\system32\napinsp.dll

LoadedModule[134]=C:\Windows\system32\pnrpnsp.dll

LoadedModule[135]=C:\Windows\System32\winrnr.dll

LoadedModule[136]=C:\Windows\system32\NLAapi.dll

LoadedModule[137]=C:\Windows\system32\wshbth.dll

LoadedModule[138]=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest_Data\Plugins\x86_64\lib_burst_generated.dll

State[0].Key=Transport.DoneStage1

State[0].Value=1

OsInfo[0].Key=vermaj

OsInfo[0].Value=10

OsInfo[1].Key=vermin

OsInfo[1].Value=0

OsInfo[2].Key=verbld

OsInfo[2].Value=18363

OsInfo[3].Key=ubr

OsInfo[3].Value=1082

OsInfo[4].Key=versp

OsInfo[4].Value=0

OsInfo[5].Key=arch

OsInfo[5].Value=9

OsInfo[6].Key=lcid

OsInfo[6].Value=1036

OsInfo[7].Key=geoid

OsInfo[7].Value=84

OsInfo[8].Key=sku

OsInfo[8].Value=101

OsInfo[9].Key=domain

OsInfo[9].Value=0

OsInfo[10].Key=prodsuite

OsInfo[10].Value=768

OsInfo[11].Key=ntprodtype

OsInfo[11].Value=1

OsInfo[12].Key=platid

OsInfo[12].Value=10

OsInfo[13].Key=sr

OsInfo[13].Value=0

OsInfo[14].Key=tmsi

OsInfo[14].Value=566745

OsInfo[15].Key=osinsty

OsInfo[15].Value=2

OsInfo[16].Key=iever

OsInfo[16].Value=11.1082.18362.0-11.0.210

OsInfo[17].Key=portos

OsInfo[17].Value=0

OsInfo[18].Key=ram

OsInfo[18].Value=16232

OsInfo[19].Key=svolsz

OsInfo[19].Value=465

OsInfo[20].Key=wimbt

OsInfo[20].Value=0

OsInfo[21].Key=blddt

OsInfo[21].Value=190318

OsInfo[22].Key=bldtm

OsInfo[22].Value=1202

OsInfo[23].Key=bldbrch

OsInfo[23].Value=19h1_release

OsInfo[24].Key=bldchk

OsInfo[24].Value=0

OsInfo[25].Key=wpvermaj

OsInfo[25].Value=0

OsInfo[26].Key=wpvermin

OsInfo[26].Value=0

OsInfo[27].Key=wpbuildmaj

OsInfo[27].Value=0

OsInfo[28].Key=wpbuildmin

OsInfo[28].Value=0

OsInfo[29].Key=osver

OsInfo[29].Value=10.0.18362.1082.amd64fre.19h1_release.190318-1202

OsInfo[30].Key=buildflightid

OsInfo[31].Key=edition

OsInfo[31].Value=Core

OsInfo[32].Key=ring

OsInfo[32].Value=Retail

OsInfo[33].Key=expid

OsInfo[34].Key=containerid

OsInfo[35].Key=containertype

OsInfo[36].Key=edu

OsInfo[36].Value=0

FriendlyEventName=Fonctionnement arrêté

ConsentKey=APPCRASH

AppName=IronHarvest.exe

AppPath=D:\Steam\steamapps\common\Iron Harvest\release\IronHarvest.exe

NsPartner=windows

NsGroup=windows8

ApplicationIdentity=CC982D3B0477DC7986E4C81C230BD260

MetadataHash=495101534

:)

 

Random apps and games crashes with error 0xc0000005 and blue screens

Since the end of July 2019 my apps and games (including windows services) have been crashing randomly, the windows event log lists these crashes with error 0xc0000005, here's an example for the game Verdun (other apps and games crash with the same error):

Faulting application name: Verdun.exe, version: 2019.2.4.15146, time stamp: 0x5d65bc48

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x00003ffca4ea3081

Faulting process ID: 0x1760

Faulting application start time: 0x01d5859441ddbe1a

Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\WW1GameSeries\Verdun\Verdun.exe

Faulting module path: unknown

Report ID: 47476bd7-22fa-4760-b22b-07598c183ba1

Faulting package full name:

Faulting package-relative application ID:

I have also been having random blue screens with the errors PAGE_FAULT_IN_NON_PAGED_AREA and CRITICAL_PROCESS_DIED.

I have used windows Driver Verifier and I managed to get some blue screens that point to the clipsp.sys driver but I don't think the content of the blue screen contains everything meaningful.

The crashes do not seem to happen in Safe Mode.

In the past months I have tried almost everything:

• Clean boot
• Updated windows to latest version
• Used all tools to check integrity or corruption like sfc, chkdsk, ecc.
• Clean reinstalled windows multiple times
• Replaced RAM modules
• Replaced motherboard

The crashes still happen. Since I have no idea what is causing these crashes my next step will be replacing the CPU...

 

PC Crashes While Gaming, error 0xC0000005


As of lately, my computer will crash randomly while playing mostly graphically intensive games. I can do normal things on my PC all day long and play low end games with pretty much no problem. As soon as I play GTA 5, BF4, or something of that graphic capability the application will crash. Sometimes within a few minutes, but mostly within a 15-30 min period.

Quite frequently, the Runescape Client (queue jokes) window will randomly close too. I kind of feel like this is the same issue going on. However, with this being much less graphically intense, it happens less frequently or takes longer for a crash to occur.

99% of the time I get the same 0xC0000005 error (means the program has attempted to access memory that it shouldn't. ), on rare occasions it will BSOD with a 1A MEMORY_MANAGEMENT error or a 4E PFN_LIST_CORRUPT.

This has become extremely annoying and I don't quite know where to pinpoint the problem, and all of these seem to be memory related issues. Due to the fact that it mostly happens with graphically intense games, I want to point my finger at my video card.

I was wondering what ideas you guys might have? I thought about stress testing my video card to see if it will crash again. I don't really know how to strictly test the memory of a video card, but that was my best guess. Below are the troubleshooting tips I have tried, as well as links to pictures from Event Viewer, Bluescreenview, and debug reports from WinDBG for the 1A and 4E errors are attached.

Troubleshooting steps I have done are:

• Tried reverting back to the last "most stable" driver for my GPU (Clean Install)
• Updated video drivers to the latest version (Clean install)
• Checked my SSD for errors using software from the vendor (Don't believe this is an issue because two games are on different disks, and the same thing happens)
• Checked my RAM with memtest86 for 24 hours (Did this twice now)
• Scanned for malware, no threats found
• Used CCleaner to clean crap off of my computer
• Ensured Windows was fully up-to-date with the latest critical and optional patches

Pictures:
imgur.com

 

Error code 0xc0000005

Hi Samuel,

If running your antivirus software to scan for malicious programs does not help, I suggest disabling Data Execution Prevention. It's a built-in feature on Windows for protecting your computer. Some programs may not be compatible with this feature and opening
the app or game will cause 0xc0000005 error.

To disable it, log in using an admin account and follow these steps:

1. Press Windows key + R, type sysdm.cpl and press
   Enter.
2. Click the Advanced tab > Settings button.
3. Click the Data Execution Prevention tab.
4. Select Turn on DEP for all programs and services except those I select.
   
5. Click Add and open the problematic executable file/game.
6. Click OK.

Let me know how it turns out.