Windows 10: Recent reboots after "bugcheck"

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 0xffffe004904b1460, 0xfffff8037bf31b20, 0xffffffffc000009a, 0x0000000000000004. A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 0792cb40-10eb-4ee3-80a6-a19c342d44de.hello,I found this thread:https://answers.microsoft.com/en-us/windows/forum/all/the-computer-has-rebooted-from-a-bugcheck/513afb92-d304-46dc-8ab6-dfd05a65c216. Followed steps here:https://answers.microsoft.com/en-us/windows/foru

:)

 

System Reboot for Bugcheck 0x00000124


Hi Guys,

I recently purchased a MSI laptop (GT72VR 6RE), and upgraded Win 10 version from Home to Pro. Performed the upgrade as soon as I fired up the laptop for the first time.

Last couple of weeks, while working on Google Drive (via Chrome) the computer will suddently lock up, and after couple of seconds reboot.

Checking Event Viewer, it shows the following events:



Details for the listed events in sequence:

• The previous system shutdown at 4:48:27 PM on ‎5/‎09/‎2016 was unexpected.
• The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
• Audit events have been dropped by the transport. 0
• The driver \Driver\WUDFRd failed to load for the device ACPI\ENE0110\5&14353508&0.
• A corrected hardware error has occurred.
  
  
• A corrected hardware error has occurred. (same as above)
• The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffe0002c0c2028, 0x00000000be000000, 0x0000000000800400).

It has happened twice so far and that has me bit worried.
Previous one had the following bugcheck error:

• The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff800765cd8b8, 0x0000000000000000, 0x00000000000000a0).

Would really appreciate if someone can point out anything.

It is a brand new laptop (couple of weeks old). And both the times when it crashed, I was using Chrome (google drive, or writing email etc), wasn't playing games. The CPU/GPU isn't overclocked either.

Thanks in advance.

 

"The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 " BSOD on Windows 10.

Hi Jayan,



Please reply to a few questions asked below:

• Since when are you facing the above issue? Did you make any recent changes to the computer?
• Did you try booting the computer in Safe mode and check if the issue persists?

We are not able to access the link shared in the above post. If haven’t tried, please follow the steps suggested above and check if similar issue occurs on the computer.



Write to us with the answers to the above questions and the status of bugcheck error code received on the computer for further assistance.
Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

The computer has rebooted from a bugcheck

I get the error: The computer has rebooted from a bugcheck. My computer keeps rebooting. What are the steps?