Windows 10: recent update killed my mouse, tried a wired mouse and it fails to to work as well

Discus and support recent update killed my mouse, tried a wired mouse and it fails to to work as well in Windows 10 Drivers and Hardware to solve the problem; My logitech wireless mouse was working fine before recent update. now it doesn't work. tried a wired mouse and it doesn't work either. I have tried the... Discussion in 'Windows 10 Drivers and Hardware' started by SeanStover1, Sep 11, 2021.

  1. recent update killed my mouse, tried a wired mouse and it fails to to work as well


    My logitech wireless mouse was working fine before recent update. now it doesn't work. tried a wired mouse and it doesn't work either. I have tried the other ports and none of them are functioning.

    :)
     
    SeanStover1, Sep 11, 2021
    #1

  2. My wired mouse is not working.

    My wired mouse I just recently bought is not connecting to my laptop. It just detected as unknown usb device (device descriptor request failed). I tried many methods from the Internet like disable something. I did work for a while but when I use it again
    it stop working again. How to I solve this wired mouse problem ?

    My mouse is a Crown mouse. It also blink red light when I click and when it connect, it shows red light but gone dark when fully connected.
     
    Yau Jia Jun, Sep 11, 2021
    #2
  3. FGohh Win User
    usb wired and wireless mouse stopped working

    Wireless 2.4G mouse was working. Recently had a MS update and then the wireless mouse stopped working. Tried using a wired USB mouse and it too doesn't work. Using Device Manager, I am able to Uninstall the Dell USB Mouse that is listed under Other Devices
    which happens to be the wired mouse. Removing the USB connection and then plugging it back in, pops up a window Setting up Device followed by another pop up window indicated Device is Ready. However, the mouse still doesn't work.

    Going back to the Device Manager, I can see the Device Status "The drivers for this device are not installed. (Code 28)"

    Fortunately I am on an Asus laptop and under Mice and other pointing device, the Asus Supported Device still works which is the touchpad.

    Really would be helpful if the wired or wireless mouse worked. By the way, same behavior applies for the Wireless mouse.
     
    FGohh, Sep 11, 2021
    #3
  4. recent update killed my mouse, tried a wired mouse and it fails to to work as well

    Wired Keyboard and Mouse Stop Working - Windows 10

    Wired Keyboard and Mouse Stop Working - Windows 10
    I have an old Dell Studio that is running windows 10 ---

    Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

    Keyboard and Mouse are wired - NOT WIRELESS

    • I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
    • USB selective suspend is disabled.
    • I checked the drivers for the keyboard and mouse and they are updated.
    • I checked to see if PC has KB4074588 and it does not.

    I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

    I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

    Any suggestions would be appreciated.
     
    MrKris0019, Sep 11, 2021
    #4
Thema:

recent update killed my mouse, tried a wired mouse and it fails to to work as well

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