Windows 10: Recording Problems

Hello,

I have having a problem since last few weeks. My microphone is not working properly. I have to regularly attend online meetings through MS Teams but when I try to unmute my microphone, it says "we couldn't open the microphone". After trying to run troubleshooter, it gives a positive response - "Audio device was muted" and problem fixed. But again after next restart the problem again starts. Then, again I am forced to run troubleshooter which fixes the problem but sometimes it too doesn't fix the problem. I have tried everything, updating the drivers, uninstalling and reinstalling sound drivers, but nothing helps me. I have allowed the permissions to use microphone but still that doesn't help. I have a Lenovo G 50-70 laptop. Please give me a solution.

:)

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Steps Recorder in Windows 10

Hi,

To further assist you, we suggest that you provide your feedback on how to improve the resolution using the Steps Recorder by going to the Feedback Hub. Refer to the steps below:

• Go to Search or Cortana.
• Type Windows Feedback.
• Sign in with your Microsoft account.

Thank you.

 

Audio Recording Problem

Hello,

We suggest that you follow the steps below to troubleshoot concerns regarding audio:

• Press Windows key + X > Control Panel.
• Select the drop-down men beside View by: then choose
  Small icons.
• Go to Troubleshooting > Hardware and Sound >
  Recording Audio.

Give it a try and let us know if you need further assistance.