Windows 10: Recover a child's MS account

Discus and support Recover a child's MS account in AntiVirus, Firewalls and System Security to solve the problem; Hi I set up an account for my child a bit ago and when I went to log in, it doesn't seem to recognise the passwords I would expect to have used. The... Discussion in 'AntiVirus, Firewalls and System Security' started by MogZero, Nov 30, 2020.

  1. MogZero Win User

    Recover a child's MS account


    Hi


    I set up an account for my child a bit ago and when I went to log in, it doesn't seem to recognise the passwords I would expect to have used.

    The password recovery form doesn't seem to work, probably because he has never sent any email, on account of him being 5!


    I would expect that I would have added my phone number and email to the account when I set it up but it doesn't give any options for recovery using them.


    He is part of my family on my MS account and can add restrictions with the family safety app on my phone.


    Is there any alternative way to recover his account?

    :)
     
    MogZero, Nov 30, 2020
    #1
  2. Jan123 Win User

    Child Account Get Greyed Out

    Thanks for the suggestion, but I did the following instead.

    I have another laptop, 2 weeks old, with Windows 10 Home on it.

    On that one, I tried the same steps with the child account, and got the exact same results.
     
    Jan123, Nov 30, 2020
    #2
  3. Child account

    I did set up a Child account, I did fallow all the steps window ask, the account say that the child is in the family, when I tried to log, give me the message "The Profile Service service Failed The Sign-in. User Profile cannot be loaded".

    Answering your questions:

    • Did you make any changes to the child account prior to the issue? No, I did not make any changes.
    • Since when you are facing this issue? Right from the start. I never got to login.
    • Are you able to login with other child accounts on the computer? No
    I suggest you to restart the computer once and check if you are able to login to the computer. I did, the same problem, I do not have any problem with my account or my wife.

    Thank you for your help.

    David.
     
    David EDongo Sr, Nov 30, 2020
    #3
  4. Recover a child's MS account

    Not Tracking Web Browsing Activity on Child Account

    Hello,

    I had already read that article and tried all those steps mentioned before posting on this forum. Nothing worked. I am still not able to see the web activity on my child's account.

    I have already verified that the Family Safety Service is connected to my PC and that my child has the PC listed as a device on their account. My child's account is listed as "child" on my PC account settings. When I sign into the child's account, I have
    verified that Family Safe Monitoring is running because the icon is in the task bar.

    This response was not helpful, because as I stated in my original post, I had already read several articles on troubleshooting this issue and nothing worked.

    Can you offer me other suggestions that are not mentioned in that Wiki Article?
     
    CoriannFlores, Nov 30, 2020
    #4
Thema:

Recover a child's MS account

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