Windows 10: Recovered data disappears after copying to new Win10 installation

I've been a self employed I.T. engineer for 15 years. I have a routine when reinstalling windows for a client. I remove the hard drive, make a backup, replace, format & install windows. Then I remove the hard drive, connect it to the server with the backup and restore the files and folders to a folder on the drive for the client to sort out, or for me to restore to the user profile folders.

What's happening with Windows 10 is that I copy the recovered files and folders back to the clients hard drive, but no sooner do I replace the drive in the PC and reboot than all of the recovered files and folders disappear. This has happened several times on several PC's. Today, 120GB disappeared in front of my eyes as I was creating a desktop shortcut to it. This means I have to resort to transferring the files over my network or via external hard drives which is increases the time required for each job and fills my bench with jobs that should be out of the way.

The only thing I can assume may be going wrong is that Windows 10 is refusing to retain the files because of some sort of security or permissions error.

If anyone has any idea what's causing this, I'd be grateful for the answer as it's making a simple job of installing windows into a very time consuming process and cluttering up my bench with jobs that should be on their way back to the client.

Thank you in advance for any answers, correct or otherwise.

Alan Surry
Thurrock PC Services.

:)

 

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