Windows 10: Recovering BitLocker Key or Wiping a PC with a Deleted Linked Account

I tried installing Linux on an external hard drive but had to apparently turn off RST. However, before I could do that, I encountered the BitLocker screen. I'm concerned that the BitLocker key is linked to my old school account, which has since been deleted. How can I either 1 get access to the recovery key even though my account has been deleted, or 2 wipe the PC? I attempted a factory reset using Dell's software, but it was likely blocked because of the BitLocker key. The same issue occurred when I tried using Windows' factory reset. Edit: I also tried simply removing the hard drive but th

:)

 

BitLocker Recover

My MS account has my device listed and a link to access my BitLocker recover key but it doesn't work, how do I get this? HELP!

 

Bitlocker Recovery Key

Hello,

To help you with your concern, may we confirm if what changes did you make to your computer before you experience the issue?

For the meantime, we suggest recovering your wife's account first through the steps provided on this
link. After recovering her account, check if you have an email there for the Bitlocker Recovery Key.

Let us know the result.

 

bitlocker recover can't find key

I have a personal laptop that has a blue screen requesting bitlocker recover key. The laptop has had Office installed via my work/government ID.

I have followed all the steps to find the key and the computer is listed and visible in my work (government) profile (via the aka.ms/aadrecoverykey link) but does not have the option to "get recovery key" and I have tried Dell and my workplace IT support who have said on Microsoft can help, however I cannot find the key anywhere.

Is it possible that the key was never generated? Is there any way i can get around and access this or is my only option to delete everything and start again (please no!!)

thanks so much for any advice