Windows 10: Recovery mode not able to enter

Trying to get in the windows recovery environment in the sign in page but it keeps in loading in the same page after restart. Trying to perform reset in the PC since in settings it will not work. It will restart so I decided to do it on the recovery environment but I cant enter it. I have my files back up so it does not matter I just need to reset this device.

:)

 

Issues with entering recovery key for safe mode

Hello,

Apology for the delay in response.

What is the make and model of your device?

Did you tried using function keys(F1-F10) to enter BitLocker recovery key?

Did you tried using some other external keyboard?

Suggest you to disable the Bit locker Drive Encryption to see if it helps. You can follow the below mentioned steps and check if it helps

To turn off BitLocker Drive Encryption:

• 
  Click Start, type Manage BitLocker and select same from the list.
  
• 
  Under BitLocker Drive Encryption, find the drive on which you want BitLocker Drive Encryption turned off(I.e. In this case you system drive), and click
  Turn Off BitLocker.
  
• 
  A message is displayed, informing you that the drive will be decrypted and that decryption may take some time. Click
  Decrypt the drive to continue and turn off BitLocker on the drive.
  

Once done, try to check if you're able to boot into Safe Mode successfully.

Keep us posted for any concerns with windows, we're glad to assist you.

 

android recovery and kernel.img

For thouse who CAN help...:I can't enter adb (device not recognized), can't flash using stock recovery (don't really know the steps and stuck at triage and dead android when in recovery),

 

Cannot Enter Safe Mode / Computer boots normally

I'm running Win 10 Pro 1903.

Here are the steps I have taken to get into safe mode: Start button, settings, update and security, recovery, advanced startup, troubleshoot, advanced options, startup settings, restart. The computer boots normally, not in safe mode. Any suggestions would be most helpful. Thanks in advance for your help and interest. .