Windows 10: RECOVERY USING INSTALLATION DISK ISSUE

Hello everyone,

I have, as they say, a little problem. I used my Windows 10 installation disc to recover my PC after I had some problems with an updated driver for my GPU (thanks Driver Boost!). I selected the option to roll back to the most recent Windows critical update and off it went. Everything went very smoothly until the "Select Account" screen appeared. My account is shown and in a nice box with the invitation to choose the account to continue. There is also a line saying "forgotten your password or can't see your account?

OK here is the problem I have ~~~~~~ no matter what I try I have no way of selecting my account and proceeding on. Usually my input devices are a wireless mouse and a Bluetooth keyboard neither of which displayed any connection or activity, I assumed tUSBUSB ports were temporarily disabled (I use a wireless & a Bluetooth USBU dongle) So I drag out my wired mouse and keyboard hook them up and still absolutely nothing happens! SLAP! forehead moment wired mouse & keyboard are also USB so if it is disabled for dongles ........!

So I am stuck. If there is a solution I really don't know what it is and therefore I need HELP! SOS (SaveOurSystem)

Forgive me for writing a novelette but it is what I do and who I am.

Thanks for taking the time to read it and thank you in advance for your help

:)

 

Recovery Disks

Hi Ron,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

In order to create a recovery disk, follow the steps below:

• Type “Recovery” in search box and press Enter.
• Select the option to create a recovery disc and follow the prompts to create a recovery disc.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Windows 10 recovery drive disks

Hi,

I realize that you are facing issues with the Windows Backup Recovery disks on your PC. I will try to help you with this issue.

• 
  What is the error message you get with the disks?
  

Suggest you to insert those disks in a different PC to check if you are able to access your data.

Keep us informed to help you further.

Thank you.

 

Installing Drivers in Recovery M4 SSD

I can't seem to figure out how to install drivers so that can copy my system image to new laptop hard drive. I went as far as to install a new inactivated windows 7 onto the hard drive so I know it works, but when I point recovery at C:\Windows\system32\drivers\disk.sys, I got an error something along the lines of "not relevant to system hardware" (or something like that I forget the exact wording).

I can list the drive in diskpart, and I made sure it is not excluded for copying the image, but after 3 days of fiddling, I still can't get it to work. Where is the driver that I need for recovery to be able to install an image to the new hard drive? I checked crucial website, but they don't seem to list drivers for M4. I assume that since I was able to install a fresh inactivated Windows 7 from a startup disk that the driver I need would be somewhere in that system so maybe I'm just pointing recovery at the wrong file?