Windows 10: red dragon k552 software not working

so my red dragon k552 software doesn't work and i just wanna get rid of the awful rainbow rbg and make it a solid color but it seems i cant i tried the keyboards built in color system but it seems there is no solid colors then i tried the software but every time i open it it says "device is not detected. the key settings can not be displayed"

:)

 

Microphone connection with Dragon 13 and Windows 10

Hi Michael,

One of the possible cause to this issue is compatibility conflict. Some user reports that the latest version of Dragon 13 doesn't require Compatibility mode in order to run correctly. We suggest turning off Compatibility mode by following the steps below:

• Locate Dragon 13 shortcut and right click it.
• Select Properties from the list.
• Click on Compatibility tab and locate Run this program in compatibility mode for and uncheck it.
• Click OK to save the changes and try running the application again.

Update us with the outcome so we can provide further assistance.

 

Unable to install Dragon software on Windows 10.

Hello,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



You may be facing the above issue due to the incompatibility of the Dragon software on Windows 10 operating system. You can try installing the software in compatibility mode and check if the software works.



Follow the steps below to install the software in compatibility mode and check if the issue is resolved.



Step 1: Compatibility mode runs the program in the current version of Windows using the settings from previous version of Windows.

• Locate and right-click on the game setup file on your PC and click on
  Properties.
• Click on the compatibility tab, check the box
  Run this program in compatibility mode for, select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done,
  restart the computer for the effective changes to take place.

Step 2: You can also follow the steps below and check if the issue is resolved.

• Press Windows logo key on the keyboard and type
  Run programs made for previous versions of Windows.
• Select the top most search result and follow from step 2 from the article
  Make older programs compatible with this version of Windows
  (Also applies to Windows 10).
• Check if the issue is resolved.

Write to us with the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Unable to install Dragon 13 on Windows 10

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

1.
Insert the DVD

2.
Run compatibility from Windows explorer.

3.
Select "not listed"

4.
Browse to Dragon DVD and select the setup.exe file

5.
Run the compatibility mode in default mode (Windows selects a solution)

6.
A Window will open with "Compatible with Windows 8"

7.
Type on "Test" (this will run the setup.exe in compatibility mode)

8.
The Dragon 13 install Wizard will open, and you can start the Dragon 13 installation,

9.
You will be able to do the complete set-up in Windows 10, and it works



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help