Windows 10: Redeemed product missing.

Discus and support Redeemed product missing. in Microsoft Windows 10 Store to solve the problem; I bought a Minecraft Windows 10 Edition Code and tried to redeem it in the market using my old laptop and it says something about the product... Discussion in 'Microsoft Windows 10 Store' started by Windows Category - All, Sep 6, 2020.

  1. WINDOWS CATEGORY - ALL
    Windows Category - All Win User

    Redeemed product missing.


    I bought a Minecraft Windows 10 Edition Code and tried to redeem it in the market using my old laptop and it says something about the product compatibility with my system I forgot what it really said, I tried to redeem it my PC now it says the Code you entered couldn't be redeemed. Check to make sure you entered it correctly, or try a different code.
    Now I can't redeem it it says This code has already been redeemed. It's not in my library :.

    Can some please help me? Thanks!

    :)
     
    Windows Category - All, Sep 6, 2020
    #1
  2. MACIUCSILVIU
    MaciucSilviu Win User

    Redeem a game

    I'm from Romania, Europe, don't know if my language will be available but i don't want it in my language, i want it in english.

    I've done both Online and Windows 10 steps from the link, but still the same error:

    Check the instructions that came with your code. You might need to redeem it on a different web page.
     
    MaciucSilviu, Sep 6, 2020
    #2
  3. CATHERINE CUS.
    Catherine Cus. Win User
    Redeem a game

    Hi,

    One of the possible reasons as to why you're encountering issues in redeeming the game code is due to the game not available in your location. Currently, here are the languages that the game supports:

    • English (United States)
    • 中文(中华人民共和国)
    • 中文(香港特別行政區)
    • Français (France)
    • Deutsch (Deutschland)
    • Italiano (Italia)
    • 日本語 (日本)
    • 한국어(대한민국)
    • Polski (Polska)
    • Português (Brasil)
    • усский ( оссия)
    • Español (España, Alfabetización Internacional)
    • Español (Latinoamérica)
    If your language is not listed, that means that the game is not yet available in your country.

    If the game is available in your region but you're still having issues with redeeming the code, we suggest that you follow the steps provided on this

    link     on how to redeem the game code from the Windows 10 Store.

    Notify us with the results. We'd be glad to further assist you.
     
    Catherine Cus., Sep 6, 2020
    #3
  4. EILEEN GAL
    Eileen Gal Win User

    Redeemed product missing.

    Microsoft.com/redeem isn’t woking!

    Hi,

    Based on the information that you've provided, you were not able to redeem your gift cards. To isolate your concern, we'd like to ask the following:

    • Were you getting any error messages when trying to access microsoft.com/redeem? If so, could you possibly send us a screenshot?
    • Have you tried to use any other browser to access the said website?

    In the meantime, we suggest that you check on this
    link     for more information regarding redeeming a gift card or code to your Microsoft account. The link also provides you some of the troubleshooting steps if you were unable to redeem a card or code.

    For any results, just send us a reply.
     
    Eileen Gal, Sep 6, 2020
    #4
Thema:

Redeemed product missing.

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