Windows 10: Reference by Pointer Blue Screen of Death

I keep getting a BSOD, with the stop code Reference by Pointer, I have made sure that all my drivers are up to date, and have followed all the other ideas that have come up online, can someone help me out?

:)

 

Blue Screen of death

Hi Cruize,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing. Let me help you in resolving the issue.

I would appreciate if you can provide us the following information to help us understand the issue better.

• Are you able to boot to the desktop?
• What is the exact error message you get on the screen?

I would suggest you refer to the following Microsoft article on
Troubleshoot blue screen errors and check.

Troubleshoot blue screen errors

Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
Blue Screen of Death (BSOD).

BSOD Finding and fixing them

Keep us posted on Windows related queries and we will be happy to assist you further.

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.

 

Blue Screen Of Death problem

Hi Pranav,

Thank you for being a part of Windows 10.

I appreciate you for providing details about the issue and we are happy to help you.

Try the following steps and check if it works:

Step 1:

I suggest you refer to the following Microsoft article on Troubleshoot blue screen errors and check if it helps.

Troubleshoot blue screen errors

If the issue persists then follow the below step.

Step 2:

I would suggest you to manually update the
Display adapters driver from the Device Manager.

Please refer to the following Wiki article created by Andre Da Costa on
How to: Install and Update drivers in Windows 10.

How to: Install and Update Hardware Drivers in Windows 10

If the issue still persists then, I would recommend you to download and install the latest
Graphic card driver in compatibility mode from the manufacturer and check with the results.

Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
Blue Screen of Death (BSOD).

http://answers.microsoft.com/en-us/...ath-bsod/1939df35-283f-4830-a4dd-e95ee5d8669d

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.