Windows 10: Refund a charge

I was charged $74 on June 25. I would like that refunded back. I cancel the auto pay that I did not know I had.

:)

 

Refund for unauthorized purchase - Developer does not refund but recommends to dispute the charge

I realized I was charged without my authorization by an in-app purchase. I contacted the developer, finally today they replied me but they just recommended to dispute the charge with the bank. I do not understand very well why they don't just refund me
and prefer the bank contact them. Any idea? By the way, given what they said, my next step is to call my bank and dispute this charge. Any suggestion is very welcomed!

Thanks

 

Refund for purchasing The Sims 4.

Thank you for the information. We suggest that you log in to your Microsoft account, and check if the charge was applied. Follow the steps below to check it:

• Go to account.microsoft.com.
• Log in using your username and password.
• Click the Payment & billing tab.
• Select Order History.

If the charge shows on your Order History, please contact Microsoft Store Support. Refer to this
link.

If the charge is not showing, you may need to contact the developer of the game to process the refund.



Get back to us if you need more information and we'll be happy to assist you.

 

Battery Won't Charge Fully

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.