Windows 10: Refund for the purchase made through Microsoft Store

Discus and support Refund for the purchase made through Microsoft Store in Microsoft Windows 10 Store to solve the problem; So Basically, friends were telling me to get Minecraft, and I had no idea that there were TWO different kinds to get, one from the Windows/Microsoft... Discussion in 'Microsoft Windows 10 Store' started by DishiDishi097, Aug 9, 2019.

  1. DISHIDISHI097
    DishiDishi097 Win User

    Refund for the purchase made through Microsoft Store


    So Basically, friends were telling me to get Minecraft, and I had no idea that there were TWO different kinds to get, one from the Windows/Microsoft store and one from the Mojang website. So Long story Short, I've ended buying the same product twice and would like to get a refund on the microsoft/windows one? But there's no refund button where it says it should be. This is for Windows 10.


    ***Original title: No Refund on digital store purchase?***

    :)
     
    DishiDishi097, Aug 9, 2019
    #1
  2. BRINK
    Brink Win User

    Microsoft Offer Refunds on Digital Purchases at Windows and Xbox Store


    Read more: Microsoft to Offer Refunds on Digital Purchases at Windows and Xbox Stores - Thurrott.com
     
    Brink, Aug 9, 2019
    #2
  3. REY BEL1
    Rey Bel1 Win User
    Refund for an application bought on Microsoft Store

    Hi,

    Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
    we suggest that you contact our
    Microsoft Support     team.

    For detailed information about the return and refund policy, see
    Microsoft Terms of Sale.


    Let us know if you need further assistance.

     
    Rey Bel1, Aug 9, 2019
    #3
  4. KAREN HER
    Karen Her Win User

    Refund for the purchase made through Microsoft Store

    Refund for purchasing The Sims 4.

    Thank you for the information. We suggest that you log in to your Microsoft account, and check if the charge was applied. Follow the steps below to check it:

    • Go to account.microsoft.com.
    • Log in using your username and password.
    • Click the Payment & billing tab.
    • Select Order History.


    If the charge shows on your Order History, please contact Microsoft Store Support. Refer to this
    link.

    If the charge is not showing, you may need to contact the developer of the game to process the refund.



    Get back to us if you need more information and we'll be happy to assist you.
     
    Karen Her, Aug 9, 2019
    #4
Thema:

Refund for the purchase made through Microsoft Store

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