Windows 10: Refund of Microsoft 11 Home licence

I needed a Windows licence to use with Parallels on the Mac but when I purchased the licence I selected Windows 11 Home by mistake. To correct the mistake, I then also bought a licence for Windows 11 Pro. I now need a refund for the licence for Windows 11 Home that I cannot use.

:)

 

Refund for an application bought on Microsoft Store

Hi,

Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
we suggest that you contact our
Microsoft Support team.

For detailed information about the return and refund policy, see
Microsoft Terms of Sale.

Let us know if you need further assistance.

 

refund

We don't work for Microsoft and have no access to your Account.

I suggest that you follow the steps outlined here:

Get a refund on apps and games bought from Microsoft - Microsoft Support

 

How to verify that my Windows 10 licence is associated with my Hotmail/Microsoft account

Do those steps:

• Use the keyboard shortcut Windows-I to open the Settings application.
  
• Select Update & Security.
  
• Select Activation
  

Here you see the current status. If the account has no licence you can click on Add an account, enter your account data and the account gets the license added.

You can see this in the next step in the same dialog: