Windows 10: refund required for purchase of Windows 11 Home not working for parallels 19

I just purchased Windows 11 Home Download for my Mac thinking it would work for parallels 19 to no avail what should i have purchased how do i get a refund and directed to get the correct version to run on my Mac

:)

 

refund purchase windows 11

Hi,

I´m a Mac user and need to run a Window application. Found the program Parallell with possibility to run Mac OS and Windows on same computer. Downloaded Parallell with som days trial period. The program told to activate a copy of Windows 11. So I purchased Windows 11 Home from Microsoft store (I´m a single user private) and typed in the produkt key in order to activate Windows. But the product key was not accepted and an error message showed up that Parallell requires Windows 11 Pro. Ok, tried to upgrade Windows 11 Home to Windows 11 Pro but failed due to my Windows 11 Home was not properly installed. Ok, what to do. I was in "urgent" need of Windows so I purchased Windows 11 Pro. The first download was unfortunately interrupted so I started all over again and purchased a new copy of Windows 11 Pro and now at last everything working well. But, have now been charged three times Windows 11 when my need is just one copy. Now trying to find Microsoft Support in order to clear out all payments. Not that easy. Checking all possibilities on MS web site how to do for refunds, etc. Checking on my order history and follows instructions. Yet, no result, I´m stucked. Anyone knowing how to do?

 

Bought Windows 11 Home license to install it to Parallels Desktop 19 for Mac

Hi Vesa,

Welcome to Microsoft Community.

I'm Hahn and I'm here to help you with your concern.

I'm sorry to hear that you had trouble with activating Windows 11 Home on your Mac using Parallels Desktop 19. I understand your frustration and I'll try to help you as much as I can.

Windows 11 Home edition is not officially supported by Microsoft to run on Mac computers with Apple M-series chips, while Windows 11 Pro edition is. That's why Parallels Desktop 19 downloads and installs the Pro edition by default. This might explain why your product key didn't work, as it is only valid for the Home edition.

You can contact Microsoft to arrange for a refund of your Windows 11 Home Edition license and then purchase a Windows 11 Professional license from them. You can get support at [Contact - Microsoft Support] or visit [Returning items you bought from Microsoft for exchange or refund - Microsoft Support

] for more information.

I hope this helps you resolve your issue. If you have any other questions, please feel free to ask me.

Have a wonderful Christmas!

| Microsoft Community Support Specialist

 

How do I fix UI text not appearing in Windows 11 running on Parallels Desktop 19?

After installing Windows 11 via Parallels Desktop 19 on my MacBook, and after installing successfully the system’s UI text is not displaying properly.

I’ve attempted reinstalling, installing all available Windows Updates, tried changing display setting both in Parallels Configuration Controls and Windows settings with no luck.

Any suggestions for troubleshooting or possible solutions for the issue?