Windows 10: Regarding Error 0x80071771 to unlock external HDD Drive.

Dear sir/ma'am, I have this HDD and I am looking for my old photos and videos. When I tried to open them I failed because of the lock. It says Error 0x80071771: The specified file could not be decrypted. I have tried a lot with both windows methods, i.e. user change to everyone and command prompt cipher/ d also but I was unable to access them. This HDD had windows 10 on it and I replaced it with an SSD and installed Windows 10 on it on the same PC and using HDD as an external drive. Should I re-install this HDD into the laptop and again use Windows for it, or is there any other way for it..?

:)

 

Error Code 0x80071771

Hello,

Regarding the error code 0x80071771 that you're getting, we suggest that you seek technical assistance that can be best addressed in our MSDN forum. Here's the

link.

Regards.

 

unlock hdd

Hi Johan,

It is possible that your
HDD was unreadable
causing the error message to appear. We recommend that you perform these troubleshooting steps and check if there are any changes:

• 
  Shutdown
  your
  PC.
  
• 
  Unhooked
  the
  HDD
  and
  turn on
  your
  PC.
  
• 
  Reconnect
  your
  HDD
  and
  restart
  your
  PC.
  

If the issue persists, we suggest that you contact your
laptop/computer's manufacturer
for further assistance.

Update us on how it goes.

Regards.

 

unlock hdd