Windows 10: Regarding Microsoft jigsaw daily puzz

I am playing this game on Windows 10. It used to do the following occasionally, but now tonight it has done this three times. At the end of each of the two puzzles, it indicates puzzle is finished. But after the second it says that and then a new screen comes up and says it is incomplete and gives the option to play again.


On other daily games, especially sudoku, the screen just freezes, and it won't unfreeze until I minimize the screen and then maximize it, andit will unfreeze.



Any suggestions?


Barbara

:)

 

Microsoft Jigsaw daily challenges

Hi,

Thank you for posting in Microsoft Community.

I understand your concern and frustration you have been through. I will be glad to assist you.

I suggest you to check for game updates in Windows Store check if that helps.

If the issue persists follow the Methods below.

Method 1: Run app troubleshooter

Refer:
http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Method 2: if Method 1 doesn’t resolve the issue. I would suggest you to uninstall and reinstall game and check.

Follow Steps below to uninstall Microsoft Jigsaw daily challenges.

1. Right Click on the Microsoft Jigsaw daily challenges game.

2. Select Uninstall.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Microsoft Jigsaw: can't play Daily Challenges

Appreciated your response, we recommend that you create a guest account under your main Microsoft account. If your daily challenge still does not work, we would suggest that you do a system restore from where you can play your daily challenge in Jigsaw.

Let us know how it goes.

Regards.

 

Microsoft Jigsaw Will Not Load

I was getting Error Code: 0x803F8001 both before and after "uninstalling" Microsoft Jigsaw. It worked perfectly for years, but stopped working within the last week. It would start to load, and eventually bomb out. I have tried the following suggestions:

• Uninstall Jigsaw. Now I cannot reinstall Jigsaw. Get Error Code: 0x803F8001
  

• All steps above from Jomari Arc . Step #4 took longer than expected, but it did eventually do what you
  said. These steps did not allow me to reinstall Microsoft Jigsaw.

• Microsoft Windows Store App. Troubleshooter - It ran and said it fixed a "possibly corrupted cache" . This did not allow me to reinstall Microsoft Jigsaw.

In a similar community, titled "Microsoft Jigsaw Error code Ox803F8001", I tried all of the steps from Loraine Mon, from this link: Microsoft Jigsaw Error code Ox803F8001

Again, this did not allow me to reinstall Microsoft Jigsaw. Messages are "downloading", then "acquiring license", and then it errors out with Error Code: 0x803F8001

Day after day, same problem. Xbox and Store and Solitaire all work fine. Microsoft Jigsaw is the problem. When it was installed, it bombed out trying to open. After "uninstalling", it will not reinstall.