Windows 10: regarding re-activation of Windows 10 due to update of BIOS

I purchased the HP laptop in 2016. From past few days , it is showing "Activate windows". Since I have purchased this from you and I do not have the product key it was updated via digital signature , kindly provide me the key, so that I can activate it.

:)

 

Activation issue after updating BIOS

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues with activation on your PC after updating BIOS, and I certainly appreciate your efforts in trying to resolve the issue by following certain troubleshooting steps.



For further clarity on the issue, please respond to the questions below:

1. Did Windows 10 came pre-installed on your PC?
   
2. What is the error message that you receive while activating Windows?
   

Since you have already tried using the Activation troubleshooter I would suggest you to try activating the copy of Windows using Phone Activation.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type SLUI 04 and hit
   Enter.
   
3. Follow the on-screen instructions.
   

In addition, you can also check if the Software Protection Service is running. Kindly follow the steps mentioned below:

1. Press Windows key + R, type services.msc and click on
   OK.
2. Now, look for Software Protection service, right click on it and select
   Restart.

However, it would be great if you can get in touch with our Technical Support team using the
Chat or
Call channel for further assistance with the issue as they can
assist you better with the query.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

MSI 5870 BIOS Update

Still can't reproduce. Could you please post the exact BIOSes that produce the issue?