Windows 10: Register a Windows 10 device to my Google account

I am simply trying to download apps on my dell laptop, but it keeps telling me to register my device when I try to register the device by putting in the serial number, I get the message that says the device cannot be found it wants a surface laptop, which I do not have. It then tells me to go to Microsoft Store to register it a different device meaning a Windows 10 that is what I have with the same instructions. I just want to be able to download apps that I was able to do in the past. This is the instructions that I received, I have tried, and it DOES NOT WORK!!Adding a device to your Micro

:)

 

Strange Windows 10 User Account issue.

Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown

 

No registered device!

Steps to do

• On your phone, go to SETTINGS
• Here, go to ABOUT - RESET
• When the comes back up, use your windows phone account that you use on windowsphone.com website. Your phone will be re-registered.

 

Google account - but cannot find Google group

I have a Google account but cannot find a Google group to which I have been added to a mailing list - it seems absurdly difficult to resolve. Any suggestions welcome.