Windows 10: Reinstalling roblox

I am trying to reinstall the roblox app on my device. Whenever I go to microsoft store it won't allow me to reinstall. It tells me I already own the app but I don't. How do I get this problem resolved?

:)

 

Windows 10 Roblox problem

Hi Auras,

There are several reasons as to why you can't play Roblox on your computer. Windows Updates may affect the game not to play if your computer is not updated. To make sure that your Windows 10 is up to date, I suggest that you check for any Windows Update
by using this link as your guide.

In addition, make sure that Roblox is allowed to run on your Chrome by performing the following steps:

• Download Roblox and run its setup file.
• After the game has been installed, try to run it.
• You should get a message box saying “External Protocol Request”. Check
  Remember my choice for all links of this type and click Launch Application.

If the issue persists, I suggest that you use another web browser on your computer to check if that helps.

Do get back to us with the results. We'd be more than willing to provide you additional help.

 

Roblox Error

Hi,

Issues with installing Roblox on your PC may occur due to several reasons. It is possible that some of the installation files are corrupted. To properly isolate your concern, please provide us the following information:

• Are you installing the game from an app or a web browser?
• Have you installed the game on the same computer before?

In the meantime, we suggest that you run the game in compatibility mode to make it work on your Windows 10 PC by following the steps below:

• Go to the game folder and right click on the setup file.
  
• Click on Properties and go to the Compatibility tab.
  
• Under the Compatibility mode, check Run this program in compatibility mode for: and select the operating system where the game is compatible.
  
• Let the drivers install and launch the game again.

Most programs created for earlier versions of Windows will work on Windows 10. However, some older programs might run poorly or not at all. If the issue persists, you may run the
Program Compatibility Troubleshooter by following the steps on this
link
to automatically detect and fix some of the most common issues.

 

ROBLOX error while installing

Hello,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

• Does this work on previous operating system?
• How are you trying to use this? Is it through Browser or App?

I would suggest you to install ROBLOX in a compatibility mode and check if it helps.

Here are the steps:

a. Download the latest Application from the manufacturer’s website.

b. Right-click on the app setup file and click on ‘properties’.

c. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’
and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation.

Once this is done, restart the computer and check if the issue persists.

Hope this helps. Please do let us know if you need any further assistance.