Windows 10: Related HP laptop battery

Hi experts, i want to know that i purchased a genuine HP laptop battery or not.my laptop model is HP 15CK038TX, when i was searching the price of the battery in internet which shows around 3,000 rupees but i got it in the price of 2,400 rupees from the local service center. i have the attached the images of the new and old battery and also the package. Let me know it was real or not.

:)

 

Laptop Startup on Battery Failure

Did quick search and found a few hits.

One HP forum suggested calibrating battery. This procedure may not be the one for your laptop so you could research the steps for your device. HP forums would likely be the best place as it is specific to HP. That said huge amount of knowledge and equipment on this forum. Maybe a new thread with the known issue could bring in answers.

https://support.hp.com/in-en/document/c04700771

Ken

 

HP Envy Laptop Battery not charging after Windows 10 installation

Hi,

Thank you for posting on Microsoft Communities.

I suggest you to un-install and re-install battery drivers from Device manager and check. Follow the steps:

• Press Windows Key + X.
• Click on Device Manager.
• Expand Batteries and right click on Batteries ACPI and click on Un-install.
• Restart the computer and check.

If the issue persist, I suggest you to visit HP Envy website and check whether HP has released any firmware updates for Windows 10. If so, please go ahead and install them and check with the issue.

 

Hp laptop screen won’t display except occasionally

- this suggests BIOS corruption or a hardware problem...
Whilst you might try flashing the BIOS (updating it may be necessary to run Win 10- witness your problem above), you also say you have access to it.
Do you hear any beeps or sounds?

Try steps 1,2 here:
Laptop freezes at HP logo without loading circle - HP Support Forum - 5997641

Check the version of your BIOS vs that listed on HP's site for your laptop.

I'm also wondering if this might be related to your CMOS battery inside your laptop. (This should be a normal circular battery).
How to replace the CMOS battery
- but that's just a thought.

Worth asking on the HP forum.

================================
Sorry that's not how to create a bootable disk. All that disk is is data storage- as you just copied the files to it.

Please see:
How to Create a Bootable DOS USB Drive
for one way to do it using a free program.

However, given the above, doing that isn't likely to help you I'm afraid.