Windows 10: remboursement pour app Ultimate 29,88$

Comment obtenir le remboursement pour l'application Ultimate qui ne fonctionne pas acheté pour 29,88$... ***Post moved by the moderator to the appropriate forum category.***

:)

 

Programs not working

In post 26 there were steps listed to fix the operating system corruption.
Are you able to follow them?
In post 29 was the suggested dism repair command.

 

Microsoft ultimate game is not loading?

Hi Surendra Singh Batra,

There's a lot of possible reasons why the Microsoft ultimate game is not working. One of which is having a corrupted game file. To help you resolve this concern, I need to collect more information. Kindly answer the questions below:

• When did the issue start?
• Are you experiencing this concern with your other games?
• Have you made any changes on your computer prior to this concern?
• What are the troubleshooting steps you have done so far?
• Have you tried uninstalling and reinstalling the affected game?

Meanwhile, I suggest that you run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

 

Ultimate Word Games laggs during play.

Hi Scarlett,

A corrupted game file is one of the reasons why Ultimate Word game lags while playing. To help you resolve this concern, I suggest that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

Check for updates for apps and games from Windows Store

Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

1. Click Start and click Settings.
2. Select System.
3. Select Storage.
4. Select This PC.
5. Click Temporary files.
6. Choose Temporary files.
7. Click Remove files.

Step 4: Reset the game from the Settings menu.

1. Click Start and click Settings.
2. Select System.
3. Select Apps and features.
4. Find the game and click Advanced options.
5. Click Reset. You need to restart your computer to let the changes take effect.
   

Kindly update us with the results, so that we can assist you further.