Windows 10: Remediation Incomplete error

Windows defender has flagged a whole lot of my software with the 'Remediation Incomplete" error. These software do not appear in the Quarantined section of the defender's history. These are mainly for my work and I need them urgently! I do not appreciate the way Windows defender has too much power over my software and cannot be deleted. please how do I fix this

:)

 

Windows Security Protection History-remediation incomplete

Windows 10 security found two trojans that are now listed in my protection history as severe-remediation incomplete. And yet my virus and threat protection shield icon has a green checkmark. What if anything should I do? Why does it say remediation incomplete?

A manual scan by Malwarebytes identifies zero threats.

 

Remediation Incomplete Message

Remediation Incomplete Message

I had a Trojan threat that indicated a virus was in Temporary files. I ran CCleaner to clear temporary files. I then checked Windows Security and it said my Virus and Threat Protection was ok. See screenshot.

Later, I rechecked Protection History and found the Remediation Incomplete message. See screenshot. I read that sometimes this message can appear after clearing a virus threat.

I ran CCleaner again and also Malwarebytes. I also did a Full scan on Windows Defender. In all scans they did not show I had any virus issues.

So, how should I treat the Remediation Incomplete message?

Thanks,
Jerry

Windows 10

 

Windows defender: recurring message: threat severe, remediation incomplete

Facts

Several weeks from windows Defender Virus and Threat Protection a message about a severe security breach.

• Message: Remediation incomplete.
  
• Detected: Trojan:Script/Phonzy.A!ml
  
• Details: This program is dangerous and executes commands from an attacker.
  
• Affected Items: file: \Device\HarddiskVolumeShadowCopy18\Windows\SysWOW64\CDN4055\data.dll
  

Example of message frequency:

• 8/4/23 2 times 20.42 8.23
  
• 8/3/23 3 times 20.04 13.48 1.33
  
• 8/2/23 3 times 22.06 19.07 6.35
  
• 8/1/23 1 time 18.16
  
• …
  

Remediation steps taken:

• Windows Defender: Full scan: Results: NO issues.
  
• Windows Defender: Off-line full scan: Results: NO issues.
  
• Kapersky Rescue CD: Results: NO issues.
  

Then

Microsoft Safety Scanner 1.393.2062.0

Full scan

Scan Results:

The scan completed successfully and no viruses, spyware, and other potentially unwanted software were detected.

If you continue to experience issues, please ask the community, or submit a support case.