Windows 10: remot access screwed up my computer

I wanted to stop windows updates on my hp laptop with windows 10 on it. I went to a live chat box that i thought was from windows and hp because i git there via a chat box from the control panel. He got remote access to the computer to try to turn off the windows updates, but totally screwed the laptop, and would "fix it" for $200. meanwhile the laptop is totally screwed AND IS STILL UNDER HIS CONTROL. help!!!

:)

 

How to get remote access?

I wanted to know as how to remote access to windows computer from linux computer.....

 

Remote access

In this case, we suggest checking this
link to learn more about using the Remote Desktop app. This article will guide you on how to remotely access a desktop PC or a mobile device. For additional troubleshooting can you also answer the following questions:

• Is your computer connected to a domain?
• Are you receiving error messages when using
  the Remote Desktop app?

We will wait for your reply.

 

Remote Access

I've tried TeamViewer but because I'm on a network they see this as being a business and their program cost around $700. I am really upset and will be contacting Windows Support again....as they are the ones that told me I needed PRO in order to gain
remote access to my other computer. What I really need is just some steps on how to use PRO and the step-by-step actions required for me to gain remote access.