Windows 10: Remote Access Scam / Next Steps

My computer was scanned remotely by what I now know to be a scam. A pop up window appearing to be Microsoft stated I had an issue and my computer was locked. I called the phone #, they remotely accessed my computer and then I saw my Amazon account flash. I quickly disconnected only after they purchased multiple Amazon gift cards. I reported it to Microsoft, Amazon, my credit card company and filed a police report. How do I scan/check my computer to ensure nothing was added that sends additional information?

:)

 

Remote Access

1. Follow these steps to disallow remote access to your PC completely:
2. 1. Type “remote settings” into the Cortana search box. Select “Allow remote access to your computer”. This may seem counter-intuitive, but this opens the Control panel
   dialog for Remote System Properties.
3. 2. Check “Don't Allow Remote Connections” to this Computer. You've now disabled remote access to your computer.

Try these two steps and tell us if your issue gets solved. If it does not then your PC may be infected. Use a Good antivirus to remove the infection from your device completely.

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

Scam Control Software on Laptop

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