Windows 10: Remote Control for Windows 10 Streamline Troubleshooting

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:)

 

Windows 10 - Remote Desktop

Hi,

We will surely assist you with the issue you are facing with Windows 10.
- Which version of Windows 10 Operating System are you using?

- Were you able to upgrade to Windows 10 successfully?

I suggest you to refer the below steps and see if this helps.

• 
  Enable remote desktop in settings
  
  • Control Panel\System and Security\System, Click "Remote Settings" on the left side
• 
  Verify my port forwarding settings were properly forwarding to my computers local IP address
  
  • run "cmd.exe" and then type "ipconfig". Find your IP from that list

[*]

• Make sure your firewall settings are open
• Go to "Control Panel\System and Security\Windows Firewall\Allowed apps"

• On the left, click "Allow an app or feature through Windows Firewall"
• Click "Change Settings"
• Find "Remote Desktop" in the list and make sure both "Private" and "Public" is checked.

Let us know if this helps.

Thank you.

Credits to : Jace_Sango.

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

Windows 10 - Remote Desktop Connection

Hi,

Thank you for posting your query on Microsoft Community.

In order to assist you further with the issue could you please confirm a couple of things:

• What is the Make and Model of your Computer?
• Since when are you facing this issue?

There's a Remote Desktop App available in Windows 10. Follow the steps below to find it:

• Click the Search Bar which is in the Task Bar.
• Type in Remote Desktop App .
• Once it pops up click on it and follow the on screen instructions to use it.

If you're facing issues with the app downloaded form the Windows Store I suggest you to run the Windows 10 App troubleshooter and check if this helps. Refer to the link below for more information:

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.