Windows 10: Remote Desktop Connect: The credentials that were used to connect to IP did not work.

Hi,


I am trying to use Remote Desktop Connect of Remote Desktop App to connect remotely to another computer. I find the other computer using its IP and am prompted for my credentials. When I enter my microsoft credentials, it tells me "The credentials that were used to connect to <IP> did not work.".
I am sure I did not make a typo in my credentials and am sure they are correct. What could be wrong.


Thanks in advance and best regards,

Hugo

:)

 

Remote Desktop Connection problems


Have you tried Remote Desktop Connection, to connect from your Windows 10 laptop to your Windows 7 desktop? Try it first, post back and tell how it went.

Some additional help because you mentioned you are a remote newbie *Wink. The windows 7 related tutorials from our sister site the Seven Forums:

1. On Windows 7 desktop, set network location to either Home or Work (I recommend Work):
   • Network Location - Set as Home, Work, or Public Network - Windows 7 Help Forums
2. On Windows 7 desktop, allow incoming remote connections:
   • Remote Desktop Connection (RDC) - Network - Windows 7 Help Forums
3. On Windows 7 desktop, find out its IP address:
   • IP Address - Locate and Find for Your Computer - Windows 7 Help Forums
4. On Windows 10 laptop, start the Remote Desktop application and connect to the Windows 7 desktop using the IP address from step 3 above (see Part Three in the tutorial):
   • RDC - Connect Remotely to your Windows 10 PC - Windows 10 Forums
   • Notice that although the tutorial is written for Windows 10, it also applies to Windows 7

Try the above, post back how it went.

 

Remote Desktop Connection / Win XP

to connect you'll either need to know the machines internet IP address and have ports forwarded, or use hamachi.

I find hamachi easier, as it doesnt matter if the internet IP address changes - you just use the hamachi one.


FYI, logging in via remote desktop is a "one at a time" deal. If he's logged in and you initiate a remote desktop connection, he will be logged out - so he cant see what you're doing, and vice versa.

 

remote desktop connection


Hi Mcgoo, welcome to the Ten Forums.

You need of course use the name or IP address of the remote host, the computer you are trying to connect to, and credentials of one of the user account on that remote host

See the tutorial: RDC - Connect Remotely to your Windows 10 PC - Windows 10 Forums

.