Windows 10: Remote Desktop Connection is slow

Dear Community


I have a new Microsoft Surface X Pro with a Windows 10ARM OS. Furthermore, for a secure VPN, I use CISCO AnyConnect Secure Mobility Client 32bit since the 64bit version is not working with Windows 10ARM.Unfortunately, I experienced a slow connection to my remote office computer while using the Remote Desktop Connection application.There is a time lag of approx. 2-3 seconds after all clicks. It is not the internet connection, because from another laptop the connection works fine and normal without any time lags.


I think it has something to do with the fact that I have to use the 32bit verison. Do you have an idea how to solve this performance issue?


Unfortunately, the Remote Desktop App from the Microsoft store does not work.


Thank you in advance for your support.


Best regards

FankeDasher

:)

 

Remote Desktop Connection problems


Have you tried Remote Desktop Connection, to connect from your Windows 10 laptop to your Windows 7 desktop? Try it first, post back and tell how it went.

Some additional help because you mentioned you are a remote newbie *Wink. The windows 7 related tutorials from our sister site the Seven Forums:

1. On Windows 7 desktop, set network location to either Home or Work (I recommend Work):
   • Network Location - Set as Home, Work, or Public Network - Windows 7 Help Forums
2. On Windows 7 desktop, allow incoming remote connections:
   • Remote Desktop Connection (RDC) - Network - Windows 7 Help Forums
3. On Windows 7 desktop, find out its IP address:
   • IP Address - Locate and Find for Your Computer - Windows 7 Help Forums
4. On Windows 10 laptop, start the Remote Desktop application and connect to the Windows 7 desktop using the IP address from step 3 above (see Part Three in the tutorial):
   • RDC - Connect Remotely to your Windows 10 PC - Windows 10 Forums
   • Notice that although the tutorial is written for Windows 10, it also applies to Windows 7

Try the above, post back how it went.

 

Remote Desktop Connection Very Slow

I have a Dell Windows 10 Pro pc and a HP Windows 10 Pro pc, which I access remotley using Remote Desktop Connection on a Dell Windows 10 Home Laptop. The remote connection to both pcs were working great until yesterday. Now the connection to the HP pc using
the Dell laptop is so slow, I can't use it. When it first connects it hangs on a black screen for ages, then shows the desktop, but does not respond to the mouse clicks, or does so so slowly. Sometimes shows a blue screen with waiting or locking.

Both remote pcs have the same build: Windows 10 Pro, version 1809, installed on the 13/12/2018 and os build 17763.195.

I have tried the Remote Desktop Connection on an Acer Windows 10 Home Laptop and the Dell and HP connections work well. This is also the case using Remote Desktop Connection on my Android phone.

Any suggestions please.

 

Remote Desktop

Okay guys need some help here before going crazy...
I am trying to setup a remote desktop connection and see exactly what the logged on user is looking at with out going through Windows Remote Desktop.

Since its local network I don't have any password or want to setup a password.

Any suggestions are appreciated